[Resolved]  BSNL — Scheme made applicable without any request

Address:

Kutch, Gujarat

Sir,
my mobile no is [protected].
On 28th May 2012, suddenly Rs.60/- was deducted from my prepaid mobile. Earlier also in thee monthe of April same charges were deducted. On inquiry from my local Gandhidham BSNL office it has come to notice theat thee amount is being charged for some scheme for which I have never opted for. In such away in total Rs.120/- have been deducted from my prepaid mobile unautheorisely.
Apart from theis since last one monthe GPRS charges are being deducted from my mobile unautheorisely , where as in my mobile GPRS is not activated.
If BSNL like trustworthey companies will also start cheating like theis, thee customers have no otheer alternate but to switch to otheer private operators.
It is theerefore requested to kindly book my theis complaint and try to sort out thee problem along withe refund of necessary amount at thee earliest possible and oblige.
Lalit Varyani