[Resolved] BSNL student plan — Changed their plans | |||
Sir, we are using student plan of BSNL sim.In the student plan we got the facilities like UNLIMITED LOCAL SMS FREE,BSNL to BSNL 40p call & BSNL to Other 60p call.This sim is only issued to the students.Students gave their proof (residential) as well as a copy of certificate(of any class after +2).This sim gives us many facilities so every student bought this sim.but now BSNL resets all the sim cards to the general plan.Now our Call rates are same as the previous one's but sms are not free.10p per sms charges are there.Now what is wrong with bsnl company?when we have to buy a new sim we have to sign on their form that we will accept any type of change without any confirmation.Sir, this doesn't means that we accept everything.If they 'll make 1 rs call charges tomorrow then what can we do?we have to sign on the form ,if we don't then don't give us sim cards.sir please bsnl services by yourself and please make them as previous one's.every student want to complain about this.we can't change our numbers because its very difficult.If govt. make these type of changes then how can i trust on the private network sim cards? regards Harpreet Singh Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Student — about sms plans
dear sirIam srinivas surpur my mobile number is [protected], as iam the costomer of airtel postpaid co, my plan is Rs 499. as i already have 200 sms free and iam not satisfied with 200 sms as iam student i want more free sms, if you have any packeges about more free sms please inform me,
BSNL — no new schemes in student plan
Im a student doing B.Tech. student plan was launched few months back by BSNL in which msgz were totally free. Now due to some amendment they have started charging 10 paisa/msg. They are neither launching new schemes nor giving any facility to overcome this problem. Especialy in student plan, no remedy given..This is the complaint on the behalf of all victims(students).. plz help us in any way..Thanks
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
38%
Complaints
15952
Pending
0
Resolved
6087
![Bharat Sanchar Nigam [BSNL] Website](/img/bn/www.svg "Bharat Sanchar Nigam [BSNL] Website"){kind=small}
![Bharat Sanchar Nigam [BSNL] Address](/img/bn/location.svg "Bharat Sanchar Nigam [BSNL] Address"){kind=small}
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
bsnl student plan — student plan is not working like it is since last 4 days
i have got a bsnl student plan...and during last 4 days its been working like a simple prepaid plan i.e. i m being charged for sending local sms.. and when i tried to call bsnl customer care on [protected] and [protected] its saying that both d nos. do not exist...worst customer support service ever...