[Resolved]  BSNL — slow internet against all statutory rules and promises .

Address:Kannur, Kerala

Sir,
As per No.DataOne Regn/KERCNN[protected] dated 07/09/2011 internet connection was provided and since then your billing system worked and not the service. The speed of the internet data incoming is sometimes a blinking as low as ... and maximum 75.6 kbps. Shame on such service provision. Since the billing was more than what the terms of service data, this connection was changed to unlimited internet data downloading scheme billing Rs.700/. Yet this connection is damn too slow even to send you this disappointing complaint. Presentably now your speed is 300.5 kbps.This is all against your mega customer service and gallivanting on the net and advertisement. If this is the service you can provide it is degrading and against the terms of service which is illegal under the TRAI and ... we may meet in the consumer court.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15952
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information