Submit Complaint
Questions
Home
     
 

BSNL TRICHY BROADBAND

 
56 Reviews
RAJADURAI Send email

INEFFICIENCY THY NAME BSNL

I took a broadband connection in october 2007 in the 250 plan. with my broadband connection suddenly blinking out on 10.7.2008 then started my ordeal. It got restored only today (16.8.08)after making innumerable calls to the following numbers: 1500, 12678, 12728 then 0431-2769699, 2414100, 2414200, 2419890, 2410000, 2400430 and to the personal mobile no. of SDE internet. Every time I was mocked out or with artificial courtesy by the above persons. At times I was challenged that my premises was found closed. Other than rectifying every thing else was offered. One sincerely wish that there should be a grievance cell to hear the grief of public grievance cell at GM's office at Trichy. Iam sure there are other honourable ways available to BSNL to earn than cheating on hapless customers who paid upfront the asked fees. This PSU white elephant will learn from its mistakes once the number portability and public issue happens. Sure the management knows its worth hence offers its shares at par to its employees for there is no premium to command for with its dead weight work force
55 Comments

Comments

V.Sridharan Send email
 
Incoming message are not been recieved for past two days.
Connectivity is very very slow.
Every time logging in we have to key in
192.168.1.1, setup
PVC0, PPP0E and we have to give ours username and Password and apply for two times and we
have logout that id, then it works.
Off and on connectivity gets disrupted.

Kindly look into
V.Sridharan
0431-2555315
V.Sridharan Send email
 
Incoming message are not been recieved for past two days.
Connectivity is very very slow.
Every time logging in we have to key in
192.168.1.1, setup
PVC0, PPP0E and we have to give ours username and Password and apply for two times and we
have logout that id, then it works.
Off and on connectivity gets disrupted.

Kindly look into
V.Sridharan
Sr DGM,
BHEL,
Trichy-14
0431-2555315
S.Ramamoorthy Send email
 
New broadband.For account check, password which you have given is non acceptable when i use it.Kindly make it alright.Ph.2433533 scheme Monthly 500
Senthil Kumar.n Send email
 
my tele phone 2 month deat. p:no:04331 243777 .
Saibudeen.A Send email
 
we are in kattumavadi, pudukkottai (dist) our land line is not working. lost 1 year complaint our area telephone opperator untill not taking any action please take action immediat thank you
our land line number 04371-244410
A. John Yesudass Send email
 
Sir
Broad band connection ( 2581860 ) is getting interepted very very often. Given compliants very often and at times tired of giving compliants and the Rectification time taken also is too much. When urgent need comes to look into internet it does not work.
V.s.vivek Send email
 
Sir
I am using H500C broadband package, i have received your first month bill of broadband (may 2009)of about 7615 Rs/-, which says BBUSGCHG (usage)charge as 4741 Rs/- total MB used as 10, 002. i cont belive this sir, i checked it in dataone.in which tells the same. there is some where goes wrong, i am sure that i didnt download or upload about 10, 002MB. please look in to this issue.
thanking you
v.s.vivek
ph:04322270653
Alphonesraj Send email
 
hi
know we are using the will connection in home is not working the internet connection for long time for that no response
and we applid for broadband connection they never taking any action on it,

they said they want ot make a new line for your area please wait they inform

we are waiting for more than 3 years and know also
sir please take action on and connect the landline phone with broadband connection for us.
ph:0431- 2904782
Johnson Send email
 
how to pay trichy BSNL broad band & Phone bill payment online.

how to register it and please let me know URL.

thanks
Johnson A
Amsavalli Send email
 
sir,
i am in home 500c plan . last month i have a connections of both landline and broad band connections.
now i am receive a bill the bill amount is totaly RS. 2178. in tat bill debits amount is RS.1328.and gross amount is 1372, and others are monthly charges, service tax, deposit amount.. my question is wat includes in gross amount how it is charged? and how to see bills in online ? how pay the bills in online? please make the solutions for those questions.
thankyou
p.amsavalli
o4322221855
Mizpah House Of Worship Send email
 
my phone 0431-2770203 is not working more than three days.
RADHA KRISHNAN Send email
 
WE PROVIDE A NEW BROAD BAND TOOL FOR PROPER INSERTION.ANY CLARIFICATION PL CONTACT -94441-51999.
Bala Send email
 
BSNL is providing the worst ever service to their customers. Starting from their telephone connections to the broadband connections they are rated as #1 ISP. I have a BSNL broadband connection in my home. I also used other connections like Airtel, hathway. However, BSNL is the worst as far as the high connectivity is concerned. Instead of building their brand name through ads, they can look at the customer's problems. You dont have to spend too much of money in ads, if you satisfy the current customer's needs
Raghavan.B Send email
 
I took 750 plus scheme because the net could be accessed any time we like freely and for a long time.But many a time it goes off very frequently.We have to wait for the connection to come back.It could not serve the purpose. Will the concerned authorities do something to restore please? Calling 1500, 12678, 2410000, 2400430 did not do anything.My number is 04312480716.Once I request the concerned authorities to give uninterrupted broad band connection please. from B.Raghavan,
 
does any body see this and take actions?
N. Manoharan Send email
 
BSNL No.0431-2760298 Trichy.

1. Last month Broadband was not working. I made a complaint on 17.07.09. After reminding several times, BSNL staff have rectified after 10 days.

2. Again from 21.08.09, Broadband was not at all working. I made a complaint on 22.08.09. Even after repeated reminders daily through phones, BSNL staff does not care to rectify the same.

I think they did not care about customers. When Broad band is not working for so many days, I do not know how they are claiming the charges.

I have to intimate friends not to go in for BSNL Broadband. There is no oher go.
A.sithanandan Send email
 
sir, With regret this is to inform that my telephone no 04142-246773 is not working properly for last 3 months. Nothing is heard and full of noisy sound. Several complaints have been registered at BSNL panruti exchange . so there is take no response.pls take an immediate action.
D. Srinivasan Send email
 
I am a bsnl customer using broadband. I did face problems many times but my complaints were attended immediately and rectified. The complaints must reach the right person. If not you may not get the solution to your problem. One of my friends had suffered from broadband. He ran helter shelter to find solution. After a gap of 15 days his broadband connection was restored in order. Because he contacted a right person at last. There are technical snags in broadband connection for which the staff in charge at lower and middle levels must be trained throughly and efficiently. And finally they must devote themselves to their profession and work for their conscience. BSNL can compete with any other service provider provided the staff work effiectively. It has enough manpower and technology.
Vinith Send email
 
our monthly bill not receive .i am not able to know broadband amount .i am consult the custmer serviice they not give the proper response.what solution i am take here .
Vinith Send email
 
i am not able to seen our broadband account details.any other website are available

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good) No Rating
    Attach photos (optional) 
    Spell Check
     
       
       
         
     

    User Registration

    Already a Consumer Complaints member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username