[Resolved]  BSNL UITC card online purchase — Money deducted, recharge didn't happen.

Address:

North 24 Parganas, West Bengal

I have purchased BSNL UITC card at Rs. 300 through bsnl's online portal. I made mayment through my Debit card of HDFC bank. After the online payment no transaction id was gives to me and there was an error saying like Server timeout or something like this. I checked my bank a/c and saw Rs. 300 has been deducted but my phone was not recharged with that card. Called BSNL cumstomer care several times at different numbers ie. [protected], [protected], [protected], 197, 1503, [protected]. No one was able to provide any answer and directed me to others. Now i feel like cheated by our own national teleservice provider BSNL.

I am from Kolkata, My mobile number is [protected] where i tried to do the recharge.

Please help me get back my money.