[Resolved]  BSNL — UNAUTHORIZED SERVICE ACTIVATION & Amount DEDUCTION

Address:Muzaffarpur, Bihar

Sir, My Mob No. is [protected]. On 15th May 2013, I received a sms from 57576 stating that 'Thanx for subscribing jokes. The cost is Rs. 5 & valid up till 20 May 2013.' I neither requested for that nor made any call. I tried to Unsubscribe jokes by sending sms to 57576 but every time mssg sending failed. Also I tried to contact to customer care but no response. On 20 May 2013, again jokes pack was renewed and Rs.5 was deducted without my consent. I just want to know on which authority, they are doing this? Kindly take appropriate action and deactivate the jokes pack.
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Aug 13, 2020
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    Bharat Sanchar Nigam [BSNL]
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