[Resolved]  BSNL WLL high speed internet — WLL CONNECTION NOT WORKING PROPERLY

Dear Sir,
my name is James AJ ,residing under Kuthiathodu BSNL division,I have taken a WLLhigh speed inetrnet connection at my home,After two weeks of request submission an executive came from the BSNL office (Kuthiathodu branch) and installed a wll system in my house.After installation i noticed that the battry attached to the WLL system is malfunctioning ,I enquired the with the executive and he was not even aware that the system needs a battery ,after telling him lot about it he said he will contact back for supplying the battery system and he gave me the local office contact no.
From the next day onwards i started calling the no but inspiight of ringing noone was responding.AsI am working as Security Supervisor Operation in Cochin Airport I am not able to go to the office personally and complaint.My land line no is [protected],
I request you to please look into the problem ,

With Regards,
James aj
Alathara house ,
Ezhupunna South po,
Muttunkal,
Cherthala
Alappuzha
pin 688550