[Resolved]  BSNL — wrong deduction of mobile balance

Address:

West Bengal

respect sir/madam,
i m useing bsnl sim whose number is [protected] . two week ago i had to visit haridwar and befor that i had subscribed the sms pack of rupes 31 and while i was on romng my sms pack which was subscribed on my number doesnot work and when ever i use send my sms to my friends it diduct the balance from my main account nd for i had also lodged an complain to network suscriber ... they said to me that my problem will be solved soon bt till i was in haridwar my problem was not solved .....and when i enterd my home state the sms stared working but according to my complain my balance which was deducted while i was in haridwar was not refunided to me and when i complain for the custmercare persons said that my sms a/c bal was deducted while i was in romeing .which was not that huge amount of balance is been deducted ..please help me sir/madam .the number from which my balance is deducted is [protected].. my name is ashish sinha my contact is : [protected] email: [protected]@gmail.com