[Resolved]  BSNL. Hungama.com — Music on demand service activated and charged without my confirmation

I have never asked for this facility of music on demand. Still I find that an amount of Rs 149.00/month has been billed for the months September to november 2010. I have paid this bill under protest.

I want to complain regarding that no as we have not used the Music on Demand service and also unaware of activation of that service. As we have received the bill of curent month than we came to know that the music on demand service is being activated and the charges has been levied on us.

So please i request you to De-Activate the Music on Demand service as soon as possible and try revert back the charges if possible

Waiting for your promp reply at earliest and hope that it would be de-activated as soon as possible

my phone number is[protected]
email ID is [protected]@gmail.com

Music On Demand — charging in broadband bill without any subscription done by me

I am using bsnl broadband from last 1 year no-[protected].from last 4 months in billing there is additional charges of 149 rs every month for music on demand service.i am shocked because no such service i have suscribed any time.i visited our telephone exchange but they said that the service to be deactiveted by internet only.But to unsuscribe i never created account on that site then how can i unsuscribe?
I saw many complaint on this consmer complaint site so please take strict action on such sites and file penalty on them.Currently first help me to unsucribe this service immediately .
Thank you.
contact no -[protected]

please de activate music on demand and games on demand immediately as early as possible


i m waiting for your prompt reply.



my phone no is:[protected]
email ID is [protected]@rediffmail.com

"mod"is really suck! how to cancel this ? i did not use any hungama
so please de activate this ! or i will go to consumer for claiming damage

hungama cancellation no.[protected]

I have been using BSNL broad band of 1 GB only on my land-line no. and also i did not get my bills of September and October which has been issued to us now in December and we received our bill on 14 Jan 2011.
This bill has a column of adjustment for music on demand which i never wanted to have and i remember one lady from a call center called me and asking me about this but i told her also that i don't want this service because i have broadband of only 1 GB so i can't use it and i don't want to use it then she told me to give my email id so that i can see more of the information on their services.now, when i called customer care they are telling me that u gave your email id so it is activated which i never wanted and also they did not give me any activation confirmation so that i could saw it and tell them to deactivate.
this type of inconvenience is not at all acceptable.i am giving my details of broad band and email id below
user name- rg[protected]
account no.- [protected]
email id- gaur.[protected]@gmail.com
please sort this issue as soon as possible.

fear sir,
please deactivate my music on demand service.landline no. is[protected].
e-mail id is [protected]@yahoo.co.in

Sir,

I have the same problem, they told that this is one time charge. but in next month they cut 150 Rs in my account. That time i unscribe bsnl hungama service on website and at tollfree no. but after 4 months suddenly they cut Rs 800 from my account and Rs.149 in next month. i call at toll free no 1500 they also told this amont cut by bsnl hungama.
My landline no is[protected]

I am also facing the same problem...is BSNL cheating the consumers? stop cheating immediately...otherwise all the consumers will turn against BSNL..I request all persons who post comment above to join hands for going to consumer court.
De activate my account immediately!
I AM WAITING FOR A REPLY FROM BSNL...WILL I GET?
Narayanan master oyolam
Chaithram, Chembrakanam, Thimiri P.O
KASARGOD
My phone number:[protected]

BSNL — Activating Hungama Music On Demand without my consent(Rs 149.00 per month)

Sir,
My BSNL Land line No is[protected]. I have the broadband connection also. Recently I observed that since the month of November, 2010 an amount of Rs149.00 is being charged every month being one time charges for Hungama Music on Demand. I am totally surprised to the fact that with out my consent how this can be activated.The service should be deactivated at the earliest and the total amount whatever had been taken from me for the said service is to be refunded to me at the earliest please.

If proper step as well as action is not taken at the earliest for the above cited matter I will be bound to take legal action as per law against BSNL.

From
Mrinal Kanti Nath
[protected](Mobile)

I have been getting high telephone bills and had submitted a written complaint to BSNL authorities on 17.12 2010 On perusal of my complaint I was told by the BSNL authorities that the Hungama is scheme is registered on my telephone. I had to call the customer care office at Kozhikkode a half a dozen times before the I was answered by Mrs. Mercy, Accounts Officer at telephone number [protected]. It was only then that I came to hear about such a scheme. I am certain that neither me nor anyone in my house has given consent for registering the said facility.

Subsequently I called up the toll free number [protected] of “Hungama” and made enquiries about the registration that is claimed to have been done by me. I have been told by the call centre executive that the facility has been registered on 11th October 2010. We have checked with our family reports and found that day all the family members were out on vacation and the house was locked. This establishes beyond doubt that the facility was registered without my consent or knowledge. The dubious activation undertaken can not be accepted at any cost. We have been billed extensively by BSNL for a facility that we have never used nor were aware of it being activated. Let us unite and fight this menace. We could go to the court and claim a refund of the money.
Join hands. All can contact me at [protected]@gmail.com or on mobile number [protected]

Dear Sir,

I have been using BSNL broadband for the past 1 year. My BSNL landline number is[protected].Till now i was happy with the billing of BSNL. But last month i saw that an additional amount of Rs.149/- has been charged against MoD(Music on Demand). When enquired at exhange, they said its from bsnl.hungama.com . I am tottaly not aware of this service and i called up hungama.com customer service and understood that the service was not activated without my consent, neither i didnt get the activation details for the said servvice.

I really dont know why i am suppose to pay for something which i havent subscribed.

For the past one week, i am trying to escalate the issue with support.[protected]@hungama.com, but i am not getting a proper reply from them.

It would be really appreciated if you can take an action on this, as i feel it really humialing (even though the amount is small). It really kills the reputation of BSNL.

If i am not getting a proper respose from hungama, i will be forced to move this to consumer court and fight against this cheating.

I want to have this issue sorted out without such hassled. I request you to intervene and guide where to complain about this.

Thanks in advance.


[protected]

hello
i have the same problem as above comments ...this people sucks...i was charged from 2 months this is totally unethical, i called d helpline and they told you will get refund but still dint got a call and there is no proper response from cc .
THANKS & OBLIGE
Rahil Kodiya
[protected]

Hungama.com — MUSIC ON DEMAND

MUSIC ON DEMAND CHARGES RUPEES 149.00/PER MONTH DEDUCTED WITHOU MY INTIMATION/PERMISSION WITH EFFECT FROM JULY 2010 TO TILL DATE. IF NOT RECTIFIED AS SOON AS POSSIBLE I SHALL KNOCK THE DOOR OF HONORABLE CONSUMER COURT.

Dear Sir,

I have been using BSNL broadband for the past 1 year. My BSNL landline number is [protected].Till now i was happy with the billing of BSNL. But last month i saw that an additional amount of """"""""Rs.149/- has been charged against MoD(Music on Demand)""""five""""""" times in one bill.."""""". When enquired at exhange, they said its from bsnl.hungama.com . I am tottaly not aware of this service and i called up hungama.com customer service and understood that the service was not activated without my consent, neither i didnt get the activation details for the said servvice.

I really dont know why i am suppose to pay for something which i havent subscribed.

For the past one week, i am trying to escalate the issue with support.[protected]@hungama.com, but i am not getting a proper reply from them.

It would be really appreciated if you can take an action on this, as i feel it really humialing (even though the amount is small). It really kills the reputation of BSNL.

If i am not getting a proper respose from hungama, i will be forced to move this to consumer court and fight against this cheating.

I want to have this issue sorted out without such hassled. I request you to intervene and guide where to complain about this.

Thanks in advance.


[protected]

Dear sir,
Even i am facing the same problem.I request you to de-activate 'music on demand' service as soon as possible.
i'm waiting for your reply. my no. is [protected].

Thanks in advance,
Dhirajsingh gaur.

Sir, My Telephone No: is[protected]. For the last two months I am getting an additional bill amount of Rs. 105 towards BSNL Hungama Music on Demand. I really not requred the same facitlity. So please deactivate the facility music on demand.
Thanking you,

Yours faithfully
Jayakumar. s
[protected]

Sir,
Please deactivate music on demand[protected] jayakumars anchal

Dear Sir,
Please un subscribe and de activate my music on demand service. (Hungama MOD)
My Land line number is[protected].
My E mail ID is [protected]@yahoo.com
Thanking you,
Yours sincerly,
Aringeth Radhakrishnan.

dear sir,
i am a bsnl consumer and i got the same additional charge of Rs 144.03 for using Hungama Mod. i want to deactivate it. its urgent. plz help..

ph[protected]
[protected]@gmail.com