[Resolved] BSNL. Hungama.com — Music on demand service activated and charged without my confirmation | |||
Dear Sir, I have been using BSNL broadband for the past 2 years. My BSNL landline number is[protected].Till now i was happy with the billing of BSNL. But last month i saw that an additional amount of Rs.135/- has been charged against MoD(Music on Demand). When enquired at exhange, they said its from bsnl.hungama.com . I am tottaly not aware of this service and i called up hungama.com customer service and understood that the service was not activated without my consent, neither i didnt get the activation details for the said servvice. I really dont know why i am suppose to pay for something which i havent subscribed. For the past one week, i am trying to escalate the issue with support.[protected]@hungama.com, but i am not getting a proper reply from them. It would be really appreciated if you can take an action on this , as i feel it really humialing (even though the amount is small). It really kills the reputation of BSNL. If i am not getting a proper respose from hungama, i will be forced to move this to consumer court and fight against this cheating. I want to have this issue sorted out without such hassled. I request you to intervene and guide where to complain about this. Thanks in advance. +91-[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 156 Comments | |||
Comments
next time you receive any call from bsnl hungama...abuse them from the core of your heart.they are big cheaters who will steal money from your accounts with any notification...
DEAR SIR,
PLEASE NOTE MY BSNL LAND LINE NUMBER[protected] WITH BROADBAND. YOU HAVE CHARGED WITH MY ABOVE SAID TELEPHONE MONTHLY BILL WITHOUT ANY NOTIFICATION FOR YOUR HUNGAMA ENTERTAINMENT CHARGES TILL LAST MONTH WITHOUT ANY USAGE. I HEARBY INFORM YOU THAT PLEASE CANCEL SUCH LINKS WITH MY BROADBAND CONNECTION FOREVER AND WITHDRAW THE CHARGES.
REGARDS
T ROBINSON
PHONE NO :[protected]
NO: 8 KALAIMAKAL STREET,
AMIRTHAM NAGAR
THATTANCHAVADY - 9
PLEASE NOTE MY BSNL LAND LINE NUMBER[protected] WITH BROADBAND. YOU HAVE CHARGED WITH MY ABOVE SAID TELEPHONE MONTHLY BILL WITHOUT ANY NOTIFICATION FOR YOUR HUNGAMA ENTERTAINMENT CHARGES TILL LAST MONTH WITHOUT ANY USAGE. I HEARBY INFORM YOU THAT PLEASE CANCEL SUCH LINKS WITH MY BROADBAND CONNECTION FOREVER AND WITHDRAW THE CHARGES.
REGARDS
T ROBINSON
PHONE NO :[protected]
NO: 8 KALAIMAKAL STREET,
AMIRTHAM NAGAR
THATTANCHAVADY - 9
Dear Sir,
I have been using BSNL broadband for the past many years. My BSNL landline number is[protected]. I want to complain regarding that no as we have not used the Music on Demand service and also unaware of activation of that service. When the bill came only, we came to know that the music on demand service is being activated and the charges has been levied on us.
So please i request you to De-Activate the Music on Demand service as soon as possible and try revert back the charges if possible
Waiting for your prompt reply at earliest and hope that it would be de-activated as soon as possible.
With regards,
S.G.ANURADHA
[protected]@gmail.com
I have been using BSNL broadband for the past many years. My BSNL landline number is[protected]. I want to complain regarding that no as we have not used the Music on Demand service and also unaware of activation of that service. When the bill came only, we came to know that the music on demand service is being activated and the charges has been levied on us.
So please i request you to De-Activate the Music on Demand service as soon as possible and try revert back the charges if possible
Waiting for your prompt reply at earliest and hope that it would be de-activated as soon as possible.
With regards,
S.G.ANURADHA
[protected]@gmail.com
I am also using BSNL broadband for the past 6-8 months. My BSNL landline number is[protected].Till now i was happy with the billing of BSNL. But last month i saw that an additional amount of Rs.1268.23/- has been charged against MoD(Music on Demand).When enquired at exhange, they said its from bsnl.hungama.com . I am tottaly not aware of this service and i called up hungama.com customer service and understood that the service was not activated without my consent, neither i didnt get the activation details for the said servvice.
I really dont know why i am suppose to pay for something which i havent subscribed.
For the past one week, i am trying to escalate the issue with support.[protected]@hungama.com, but i am not getting a proper reply from them.
It would be really appreciated if you can take an action on this, as i feel it really humialing (even though the amount is small). It really kills the reputation of BSNL.
If i am not getting a proper respose from hungama, i will be forced to move this to consumer court and fight against this cheating.
I want to have this issue sorted out without such hassled. I request you to intervene and guide where to complain about this.
Thanks in advance.
[protected]
I really dont know why i am suppose to pay for something which i havent subscribed.
For the past one week, i am trying to escalate the issue with support.[protected]@hungama.com, but i am not getting a proper reply from them.
It would be really appreciated if you can take an action on this, as i feel it really humialing (even though the amount is small). It really kills the reputation of BSNL.
If i am not getting a proper respose from hungama, i will be forced to move this to consumer court and fight against this cheating.
I want to have this issue sorted out without such hassled. I request you to intervene and guide where to complain about this.
Thanks in advance.
[protected]
'Music on demand service activated and charged without my confirmation'
Dear Sir,
I have been using BSNL broadband for the past 2 years. My BSNL landline number is[protected]. Till now i was happy with the billing of BSNL. But for last 2 month i saw that an additional amount of Rs.174/- and Rs. 198/- has been charged against Music on Demand, Games on Demand and Movies on Demand. BSNL called me and took my e-mail ID and created my fake acc. on bsnl.hungama.com.
I really dont know why i am suppose to pay for something which i havent subscribed.
For the past one week, i am trying to escalate the issue with support.[protected]@hungama.com, but i am not getting a proper reply from them.
It would be really appreciated if you can take an action on this, as i feel it really humialing (even though the amount is small). It really kills the reputation of BSNL.
If i am not getting a proper respose from hungama, i will be forced to move this to consumer court and fight against this cheating.
I want to have this issue sorted out without such hassled. I request you to intervene and guide where to complain about this.
Thanks
Dear Sir,
I have been using BSNL broadband for the past 2 years. My BSNL landline number is[protected]. Till now i was happy with the billing of BSNL. But for last 2 month i saw that an additional amount of Rs.174/- and Rs. 198/- has been charged against Music on Demand, Games on Demand and Movies on Demand. BSNL called me and took my e-mail ID and created my fake acc. on bsnl.hungama.com.
I really dont know why i am suppose to pay for something which i havent subscribed.
For the past one week, i am trying to escalate the issue with support.[protected]@hungama.com, but i am not getting a proper reply from them.
It would be really appreciated if you can take an action on this, as i feel it really humialing (even though the amount is small). It really kills the reputation of BSNL.
If i am not getting a proper respose from hungama, i will be forced to move this to consumer court and fight against this cheating.
I want to have this issue sorted out without such hassled. I request you to intervene and guide where to complain about this.
Thanks
BSNL — unnecessary charging extra money in bills
sir,I have not requested for any hangama services. But continuesly for last two bills of my land-line no[protected] I am being charged heavy amount for these.
kindly cancel it and extra amount which has been charged please return it back.
Dear Sir,
I have been using BSNL broadband for the past 5 Month . My BSNL landline number [protected] Till now i was happy with the billing of BSNL. But last month i saw that an additional amount of Rs.298 /- has been charged against MoD(Music on Demand). When enquired at exhange, they said its from bsnl.hungama.com . I am tottaly not aware of this service and i called up hungama.com customer service and understood that the service was not activated without my consent, neither i didnt get the activation details for the said servvice.
I really dont know why i am suppose to pay for something which i havent subscribed.
For the past five month, i am trying to escalate the issue with support.[protected]@hungama.com, but i am not getting a proper reply from them.
It would be really appreciated if you can take an action on this, as i feel it really humialing (even though the amount is small). It really kills the reputation of BSNL.
If i am not getting a proper respose from hungama, I want to have this issue sorted out without such hassled. I request you to intervene and guide where to complain about this.
Thanks in advance.
![]()
I have been using BSNL broadband for the past 5 Month . My BSNL landline number [protected] Till now i was happy with the billing of BSNL. But last month i saw that an additional amount of Rs.298 /- has been charged against MoD(Music on Demand). When enquired at exhange, they said its from bsnl.hungama.com . I am tottaly not aware of this service and i called up hungama.com customer service and understood that the service was not activated without my consent, neither i didnt get the activation details for the said servvice.
I really dont know why i am suppose to pay for something which i havent subscribed.
For the past five month, i am trying to escalate the issue with support.[protected]@hungama.com, but i am not getting a proper reply from them.
It would be really appreciated if you can take an action on this, as i feel it really humialing (even though the amount is small). It really kills the reputation of BSNL.
If i am not getting a proper respose from hungama, I want to have this issue sorted out without such hassled. I request you to intervene and guide where to complain about this.
Thanks in advance.
My landline no is [protected].I have not subscribed to BSNL Hungama.But I am getting charges in my monthly landline bill.There is no response from BSNL on repeated e Mails.The customer care contact no provided in the BSNL Hungama is not reachable.
I never imagine that BSNL is looting its consumers by floating a website in the most unprofessional way.We are unable to either unsubscribe from the website since the drop down provision is not functioning. BSNL has not even entered the options in their source code. It is nothing but daylight robbery.
I am afraid that the higher ups in BSNL is turning blind eye towards this issue. Nobody is answerable in the BSNL hierarchy .
Consumers please join together to initiate action against BSNL.
Regards
V Krishnamurthy
[protected]@yahoo.com
I never imagine that BSNL is looting its consumers by floating a website in the most unprofessional way.We are unable to either unsubscribe from the website since the drop down provision is not functioning. BSNL has not even entered the options in their source code. It is nothing but daylight robbery.
I am afraid that the higher ups in BSNL is turning blind eye towards this issue. Nobody is answerable in the BSNL hierarchy .
Consumers please join together to initiate action against BSNL.
Regards
V Krishnamurthy
[protected]@yahoo.com
BSNL.hungama.com — music on demand activated without my knowledge
dear sir, Hungama music on demand is activated on my net from november 2013 without my permission and charged 149/- in my bill. so pls deactivate hungama music on demand a soon as possible. my phone no: [protected] email id: [protected]@yahoo.co.in. pls confirm & reply soon. Dear Sir/Madam
I doesn't need your BSNL hungama service.so please cancel or de-activate your hungama service i.e music on demand, movies and games on demand..we are not using your service...I hope you will consider my request.other wise our only option is to cancel our bsnl broadband connection..We are not capable for paying for your service each and every month...so please cancel or deactivate it... Waiting for your promp reply at earliest and hope that it would be de-activated as soon as possible.
My telephone number :[protected]
Email id : [protected]@gmail.com
PRINCE KURIAN
I doesn't need your BSNL hungama service.so please cancel or de-activate your hungama service i.e music on demand, movies and games on demand..we are not using your service...I hope you will consider my request.other wise our only option is to cancel our bsnl broadband connection..We are not capable for paying for your service each and every month...so please cancel or deactivate it... Waiting for your promp reply at earliest and hope that it would be de-activated as soon as possible.
My telephone number :[protected]
Email id : [protected]@gmail.com
PRINCE KURIAN
Sir,
I am also facing the similar problem of charging without consent for hungama Movie on demand/Music on demand / games on demand and a total of Rs 349 being charged to me from 2012 November. Even though it specifically mentions that the charges is on one time basis, it is being levied on monthly basis. No use in complaining to call center number provided as no caller get proper replies. Also if one resorts to on line mode, it asks us to give our consent through registration and in FAQs they mention that the hungama services can be discontinued anytime. None of the exchanges helping me to sort this problem. My Tel No is[protected].
I am also facing the similar problem of charging without consent for hungama Movie on demand/Music on demand / games on demand and a total of Rs 349 being charged to me from 2012 November. Even though it specifically mentions that the charges is on one time basis, it is being levied on monthly basis. No use in complaining to call center number provided as no caller get proper replies. Also if one resorts to on line mode, it asks us to give our consent through registration and in FAQs they mention that the hungama services can be discontinued anytime. None of the exchanges helping me to sort this problem. My Tel No is[protected].
Dear Sir,
I have been using BSNL broadband for the past 8 years. My BSNL landline number is[protected]Till now i was happy with the billing of BSNL. But last month i saw that an additional amount of Rs.335/= has been charged against MoD(Music on Demand). When enquired at exhange, they said its from bsnl.hungama.com . I am tottaly not aware of this service and i called up hungama.com customer service and understood that the service was not activated without my consent, neither i didnt get the activation details for the said servvice.
I really dont know why i am suppose to pay for something which i havent subscribed.
For the past one week, i am trying to escalate the issue with support.[protected]@hungama.com, but i am not getting a proper reply from them.
It would be really appreciated if you can take an action on this, as i feel it really humialing (even though the amount is small). It really kills the reputation of BSNL.
If i am not getting a proper respose from hungama, i will be forced to move this to consumer court and fight against this cheating.
I want to have this issue sorted out without such hassled. I request you to intervene and guide where to complain about this.
Thanks in advance.
+91-[protected]
![]()
I have been using BSNL broadband for the past 8 years. My BSNL landline number is[protected]Till now i was happy with the billing of BSNL. But last month i saw that an additional amount of Rs.335/= has been charged against MoD(Music on Demand). When enquired at exhange, they said its from bsnl.hungama.com . I am tottaly not aware of this service and i called up hungama.com customer service and understood that the service was not activated without my consent, neither i didnt get the activation details for the said servvice.
I really dont know why i am suppose to pay for something which i havent subscribed.
For the past one week, i am trying to escalate the issue with support.[protected]@hungama.com, but i am not getting a proper reply from them.
It would be really appreciated if you can take an action on this, as i feel it really humialing (even though the amount is small). It really kills the reputation of BSNL.
If i am not getting a proper respose from hungama, i will be forced to move this to consumer court and fight against this cheating.
I want to have this issue sorted out without such hassled. I request you to intervene and guide where to complain about this.
Thanks in advance.
+91-[protected]
Dear sir,
When i got call ask for bsnl hungama service i totally refused to even attend their call.But it was surprise to note that Rs.185 /+ tax was added in my bill for the month of July-185 for the refused / denied service .So I request you to kindly DEACTIVATE THE ABOVE SERVICE WITH RETROSPECTIVE IMMEDIETELY.
THANKING YOU
V.PANDIAN
[protected]
When i got call ask for bsnl hungama service i totally refused to even attend their call.But it was surprise to note that Rs.185 /+ tax was added in my bill for the month of July-185 for the refused / denied service .So I request you to kindly DEACTIVATE THE ABOVE SERVICE WITH RETROSPECTIVE IMMEDIETELY.
THANKING YOU
V.PANDIAN
[protected]
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landline no[protected]
e-mail id :-kiran.[protected]@gmail.com