BuyAlmost has not responded to my complaints. they have neither refunded nor credited my bids. 500 Bids are gone missing mysteriously from my account which is worth Rs 6619. And there are many other problems I am facing. They have not allowed me to use the Buy Now option also. Please Help.

The following is the mail I have sent to contact@rnftechnologies.com in May 22, 2010 which is not responded till now.
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Hello,

I have done a brief study of the bidding process which is under place
and I am not satisfied worth your system.

I have bought 1030 Bids (30+500+500) worth Rs. 14228.7 from
buyalmost.com. But till now I am not able to win even the lowest bid
product.

Following are the reasons why I am not satisfied with the system and
why I am not able to win.

1. The product Sony Cyber-shot DSC S2000 10.1 MP which is usually sold
at Rs. 65 to Rs. 110 till now, went up to the price of Rs. 499.80 when
I decided to place 500 bids using bid buddy. It is easily questionable
that from where the 4000 bids came for a product suddenly where the
normally placed bids are 700 only.

2. According to my observation, as I had placed the bids using bid
buddy, your system knew the amount of bids I am going to place and
hence deviated from the normal process. I do not want to question the
authenticity of the bidders and their physical existence but I am
definitely unsatisfied.

3. Mysteriously this product is not shown in my bid account and I am
removed from the bidder's list. The Actual auction Id shown in the
sold products list is 1436 but the Auction Id shown in my account is
10. And according to your system I have placed 0 bids for this
product.

4. Another product Apple iPod Touch 8 GB(Auction ID: 1419) which is
sold at a maximum of Rs. 316 went to 470.70 when i placed 323 bids.
Again questionable is how more than 2000 bids came in and who are the
bidders who suddenly popped up in the early morning 4 to 5 AM, May 22,
2010.

5. When I place a bid it resets the time to 15 secs. Then it
decreases. during the bidding process, around 5 to 10 single bidders
were active and bids when the time comes down to 5 sec every time I
bid. But I observed that when theses bidders placed a bid, none of the
other bidders place a bid until the time was 2 to 1 seconds left
unlike in my case.

6. Sometimes the countdown seconds decreases by 2 seconds. I lost the
bid for Apple iPod Touch 8 GB when i tried to bid at 2 seconds left
and then it turned to Ended. As said earlier, the other bidders never
bid before 2 seconds except for my bid. The time left that I had seen
for my bid is a minimum of 4 seconds.

7. Sony Cyber-shot DSC S2000 10.1 MP has a market price of Rs 5400
only and the shown amount is Rs. 6990. As 500 bid costed me Rs 6618, I
decided to use the BuyNow option. For that I had to may Rs 1990 more
making to a total of Rs. 8608 fro a Rs. 5400 product and a lots of
time. Is it worth?

8. Not only this, according to BuyAlmost Bid buddy users have an
advantage of winning which rarely happens. Moreover I didn't have the
Buy Now option which is a violation of your own Fair Auction
Guarantee.

9. As I monitor, I have a list of around 10 bidders in BuyAlmost who
are always active for all the products and bids 24x7. Is is humanely
possible?

So I want a monetary refund of the bids I have placed. I also want a
fair bidding process so that I can bid the remaining 177 Bids in my
account properly. If you do not agree please, refund my money for all
the bids I have bought and publish the physical existence of all the
bidders who were involved in the bids I have placed.

Hoping for your quick action.
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Please Help,
MDSingh