Cadbury — Manufacturing defect in CADBURY DAIRY MILK SHOTS

Address:Chennai, Tamil Nadu

HI Team,
Yesterday I bought 10 sachets of CADBURY DAIRY MILK SHOTS .Out of that I was surprised to see that instead of 2 marbles,there was only one marble in one of the sachet.This type of manufacturing defects are increasing day by day which is intolerable & it is not at all expected from a company like CADBURY which is a PRESTIGIOUS MNC.I have kept the same sachet containing one marble with me unopned.I therefore request you to look into this matter so that this type of manufacturing defects should not occur in future to save the reputation of your company as well as to maintain to maintain my confidence & faith in your company.
Thanks,
Imran A Siddiqui
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Dear Imran,

Cadbury India endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write in to consumer.service.[protected]@mdlz.com, with your complaint, purchase and contact details.

Regards,
Cadbury Consumer Service Cell
Dear Consumer Service i have mailed you all details 1 week before. But i didn't get any response. Not even a single acknowledgement. Please tell me where the things are going wrong

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