Calcutta Telephones — Charging Twice for same bill

Hi,

This is a complain against BSNL, Calcutta Telephones for telephone number[protected].

I have paid a bill in October to November period, amount Rs. 588/- using ICICI credit card and BSNL also confirmed the payment in the next bill. Since this bill was paid using ICICI credit card, I have stopped a cheque from HSBC to pay this bill. This cheque was issued earlier.

Now after two months probably Calcutta Telephones precedes that cheque to Bank and this is dishonoured. Then they asked me to pay the bill, even though this was already paid using ICICI credit card and payment was confirmed.

I have contacted their office and they actually deny to cooperate.

I have contacted ICICI Bank and they told that the amount is already credited but probably the voucher is not claimed by BSNL.


Thank you,

Warm Regards, Kuntal