[Resolved]  Canon 50d — GETTING ERROR MESSAGE IN MANUAL & LANDSCAPE MODE WHILE SHOOTING A PIC

Address:Bangalore, Karnataka

hI ,
My name is Renzin & im from India.
I have bought a Canon 50D dslr camera from UAE about 2 years back.
I just love my Canon 50D & it gives me very good result when i click.
but recently camera shows an error message when i tried taking photos in "LANDSCAPE & MANUAL" Mode. Below given the error message that i'm getting.

ERR 01
COMMUNICATION BETWEEN THE CAMERA AND LENS IS FAULTY.
CLEAN THE LENS CONTACTS.


This is the error message i'm getting.
Somebody please help me to understand what exactly the problem,so that i can tell this in service centre. Otherwise people sitting here in service centre will say something and they will charge more money.

Looking forward for your valuable response.

Thanking you.

regards,
Renzin
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Canon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    580
    Pending
    0
    Resolved
    152
    Canon India Phone
    +91 12 4416 0000
    +91 22 3901 0101
    Canon India Address
    7th Floor, Tower B, Building # 5, DLF Epitome, DLF Phase III, Gurgaon, Haryana, India - 122002
    View all Canon India contact information