[Resolved]  Canon / Laser Printer Model Lbp3108b — Outdated laser printer model sold by company outlet

Address:

Delhi

I have been sold a laser printer make-canon, model-LBP3108B which has been outdated and has been discontinued by the company since 2010. It is expected that when somebody is buying a product from a company outlet one will get latest model and not a model which has been discontinued by the company. this printer was a little cheaper than LBP2900B and i was told that 3108 is nearly the same as 2900B except that 2900B prints more pages than 3108 and that 3108 is a little faster.

I did not know that 3108 has been discontinued . it is unfair and cheating to keep outdated product at the counter in a company outlet. I would not have minded and complained if i had been cheated by some roadside vendor or some other shop at nehru place, but one expects fair dealing at the company outlets. this product is not there on the shelves of any other cannon outlet at gurgaon, new delhi and it is not there on the company website even. i later checked the carton label which says that it was imported way back in 2010!

i want this printer to be replaced by the latest model 2900B . and the product should be changed on site.
i purchased the printer on 05 may 2012 from challanger computers Ltd(NP), Nehru Place,New Delhi and invoice number is CCL/12-13/R1401 and mode of payment was cash.