Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

bs — unable to open id

i m unable to open my id. pls do the needfull asap
my id is '' johora''
my no is [protected]

IRCTC — unable to open my account

I am not able to open my account at the irctc.My ID is rklverma and my pass word is aruna60. I want to cancel few of my tickets which are in my account and I dont have there PNR numbers also. Please help.
Dr P K Verma
[protected]@yahoo.com

After cancillation my ticket not refunded my money till dated.I have purched tkt Pune to delhi worth 1072/- rs for 2 persons on 17th Feb and I have received sms for cacilation my ticket and refunded money but still I have not get in my account.Please help me because I have informed to my bank Standard Charted Bank for this but they also still not replied.Please help me sir.

Sajal Bhardwaj

Dear Sir,

I am not able to login to IRCTC website for booking ticket. My user id is - vicky8757 and my Registered Mobile Number is [protected]. I have been typing the correct user ID and Password, however it is telling INVALID User Name or Password. Kindly reset the password. Kindly do the needful.This is the first time I am facing problem.

My email id is vicky.[protected]@yahoo.com

Regards
vicky jangid

website of tourism of maharashtra — email address of this site is not working

Maharashtra governments tourism website is www.maharashtratourism.gov.in and when i tried to send email on there email address [protected]@maharashtratourism.gov.in of MTDC's REGISTERED OFFICE at mumbai.so that was failed so if that email is not working why they have given at there website contact option. i wanted to ask them about vacancy and carrer in MTDC because in this section also they have not provided any information. hope you will help me out.

IRCTC — refund not received till now

Sir/Mam
I cancelled my 2 tickets from irctc(user id - ankur_g90) - 3 days before and yesterday....
and till now i haven't recieved my refund money back...
PNR no. of the tickets cancelled are-
1. [protected]
2. [protected]

Also, more money has been deducted from my pnb acc.(user id-AQK004557) during last reservations from irctc....

I hope u will check for the same and solve it.

IRCTC — Refund of Cancelled Tickets Not Received - IRCTC

Details of the Conversation on Phone with IRCTC Official

26/05/2010 Time : 11:10 AM
Had A Talk on Phone No.[protected] and told The official who was on the line the complete Scenario related to the Refund Status, but before I Could finish the talk the phone line was disconnected. I think It was a female voice and I think that she told me was that it normally takes 3-4 working days for the amount to be credited back in the account. So lets wait for another 3-4 working days. Meanwhile continously trying but Customer Care is always busy.

26/05/2010 Time : 11:40 AM
Again Had A Talk With IRCTC Official (Neetu), told her the full scenario and the problem, first of all she was not ready to accept the blunder related to Failed Transaction, but when I told her that It has happened she told me send me the details of the transaction. I told her that already I have sent the email with all the related details. Again now I will send her all attachments for making everything clear.

Below is the copy of the email that I have already sent to IRCTC

Note: Pls Find the attached Files which were requried by the IRCTC Official (Neetu) as per the telcom with her dated 26/05/2010 11:40AM.

My userid (irctc.co.in) is : rizaameen

Also Pls guide as to what actually is to be done for getting the refund back ASAP. Looking forward for early co-operation in this regard.

1. IRCTC-Complaint Booking Ticket No. 1132350
2. IRCTC-Complaint Booking Ticket No. 1132424

Dear Sir/Madam,
This is to inform you that I had booked two tickets through irctc.co.in. Details related to the same are furnished below. Now the Problem is that due to un avoidable circumstances I had to cancel the tickets. Today i.e. 25/05/2010 I Cancelled the Tickets through the same website of irctc.co.in. Just wanted to confirm by when the amount will be credited to my account. For Your info I had Booked the Tickets using my ICICI Credit Card. Details Related to the Complete Transaction is given below.
Booking Status
Transaction ID PNR Number From To Date Of Journey Reservation Status Date of Booking
[protected] [protected] CSTM NGP 29/05/2010 Delivered 19/04/2010
[protected] [protected] NGP CSTM 27/05/2010 Delivered 19/04/2010

Cancellation Status
Transaction ID PNR Number From To Total Amount Refund Amount Cancelled On Type of Ticket
[protected] [protected] CSTM NGP 979 909 25/05/2010 eticket
[protected] [protected] NGP CSTM 656 606 25/05/2010 eticket

Till Here everything if fine but when I go in the Refund Status - Cancelled Tickets Section of The Website It Says "No Cancellation Ticket Detail" And When I check the Refund Status - Failed Transactions It shows two transactions

S No. Transaction ID Pay Status Reservation Status Total Amount Bank
[protected] Settlement Failed Not Booked Rs 254 ICICIBANK
[protected] Settlement Failed Not Booked Rs 515 ICashCard

When I Click on the Above Transactions ID's The Detail that it shows is totally different i.e. It is not related to the travel details for which the tickets were booked and then cancelled. It is altogether a different transaction which is displayed there. Pls. check the failed transactions how it is reflecting over there, because it is creating a confusion. As per the ticket Cancellation info displayed above My Credit Card Account should have been Credited by 909 + 606 Amount Which till now is not been credited. Pls guide me as to when it will be credited. I Know that IRCTC.co.in is a good website but this time sorry to say the expereince was not good. Pls look into the matter urgently. Waiting for your Early response regarding this matter. I am unaware of to whom should I escalate this matter to get the refund. All the options that are available on the website I have tried out and when I got finally got tired I thought that You Will finally help me out in getting my refund as early as possible.

Thanks & Regards
--
Mr.Riza E Rab Ameen
Technical Expert SAP/ERP/CRM (SAP - Techno-Functional Consultant)
+91-[protected]
Prefered Email : [protected]@gmail.com

It takes 3-4 days to refund. Please wait.

Regards,
Arnab Chakraborty
Email - [protected]@gmail.com

IRCTC — CANCELLED TICKET REFUND NOT RECEIVED

I cancelled a ticket on 09 Nov 2012 for train from Kalka to N Delhi, Shatabti Express.
PNR No is [protected] and Transaction ID is [protected].
It is more than a week now, I am yet to receive the refund for my cancellation.
May I request your expertise to resolve the problem. Thanks

I have cancelled on online my both way journey to Jaipur in 12/2015(probably in the 2nd week). I have received my refund of Rs.1330-for return journey from Jaipur to Chennai(vide POS[protected]. But I have not received refund for my onwards journey( Chennai to Jaipur).
The PNR No.[protected]
Transaction ID: [protected]
Train No: 12164
Dt. of Journey:26.12.2015

please do needful for the refund of my cancelled tickets immediately

My IRCTC account has been blocked since 3 months. I have approached IRCTC via Mail/Phone still my issue is not resolved. I have been facing high challenges in arranging railway reservation tickets. Request you to pls look into this matter and do the needful.

This shows the lack of insight of the railway minister in developing India!

agreed but this is not the place to discuss this

I am traveling from Vasai road to secunderabad and there AC is not working as required. I complained many time to solve the problem but no one takes the responsibility to solve the problem. He avoided me. Kindly let me know this kind services you are providing to the passenger.

Request you to please try to provide the better services for passenger.

yes it is very bad

IRCTC — non receipt of password/ IS locked

I have booked two e-tickets under my login ID santoshbad.and alloted PNR no. [protected] and [protected].
Subsequently I tried to log in in order to print the tickets, a msg appeared saying that my email id is not varified. I clicked the button for varification and i was informed that my new password was being sent to my email ID.

Even after lapse of 3 days I reset Password is not received on my email. All the customer care nos are always busy and unable to contact.

I am not able to print my tickets and also can not change / cancell my tickets unless I log in.

Very frustrating situation and nobody to answer.

I shall be hghly grateful if i get some reply from them, otherwise my tour proogramme is all in mess.

Can I ger reply.

Santosh Badan
mobile no. [protected]
e-mail [protected]@yahoo.com
santosh.[protected]@rediffmail.com

IRCTC — Refund not given on partially confirmed ticket

Reference No: ekt[protected]
I had applied for TDR on 2nd Apr2010 for the e-ticket booked by me from Howrah to Kanpur central, however I had not travelled as my ticket was not confirmed but I did not receive any refund as yet.
The details of the TDR filed by me are as below
PNR Number [protected]
Booked On 4-3-2010
Ticket Type : eticket
Date Of Journey: 13/3/2010
Ticket Charge: Rs 2480.00 Train No:2301
From Station; HOWRAH JN(HWH) To Station: KANPUR CENTRAL(CNB)
Ticket Details:Seat Res-Status0000/ Booked

The railway tells me that my wife had traveled hence they will not refund, but when the ticket is not confirmed, The TT in Rajdhani Express will never allow you to step inside, how can railways make such absurd comments, I fail to understand.

Refund of Ticket Charge
Respected Sir,


Please refund my Train Ticket Amount which has been cancelled due to 14 hours Train Late. PNR No. [protected], Dated 27.11.2011 I have filled TDR Reference No. ekt[protected]. So Please consider my request & refund my ticket charges Rs. 658/-


Thanks & Regards,

D. M. Tripathi
[protected] / [protected]

Dear Sir/Madam,

I am, Abdul Rehman, Today, I tried to book Ticket from LTT TO PUNE, which was failed. But an amount of Rs. 393 was deducted from bank account. I made payment using INDIAN BANK DEBIT CARD. HOLDER OF DEBIT CARD IS RAZIYABEE.

The details of FAILED TRANSACTION are:
TRANSACTION ID: [protected]
TRAIN NO: 11014
Date Of Booking: 31-Jan-2011

Please help me.

transction id is [protected]

Sir,

I had purchased a reservation ticket online on IRCTC. But due to fog problems the train was late more then 6-7 houres. So, I filed a TDR for the refund. However, only half the amount was refunded. I have called the IRCTC customer care multiple times and they are giving me different telephone number each time I called them. Nobody answer the calls on those numbers. In case even if they answer also they are again asking me contact customer care. But the other half of the amount is not being paid by IRCTC.
I think IRCTC is earning money by cheating the people. As per rule I should get full fare refunded by IRCTC. Now I have waited enough and will go to the police station then to the court. Railway is the bigest cheater in India.

I think Indian railway is cheating everybody and making money. Trains are ovefull, suffering the people but railway is earning money with overfull trains. Why do they sale more tickets then the available train seats or bearths? Thatswhy Indian railway is the worst in the world. I rate it with one star but it is like -10 stars, it is the worst in the world. For railway is only money important but no service. In the 1st class or two tire AC´s there is no service, every where is dirty, but the complaine book is always maintained. The compartments are really dirty for the ticket fare what railway charge. Next time I will also submit the good and bad photos of train compartments, but not only on this website.

I also faced the same issue while booking tickets under Tatkal . Everytime the same Server Unavailable error message was displayed. I tried booking the tickets from 8 a.m. onwards to 8:30 but of no use, and ultimately all the seats got booked leaving me with no choice.
Irctc have these issues regularly, some steps should be taken to overcome their server problems.

Dear sir,
please cancel my ticket journey dated "29/1/2012
Since my account has been locked out, please cancel my ticket. Journey dated 29/01/2012 PNR Number :[protected](E - TICKET); TRANSACTION ID:[protected] Plese cancel my ticket and refund amount send to my account
regads
p suvarna/41/546, kottapeta, kurnool-518004, AP

Please register my new email ID [protected]@gmail.com and
send my new password on it, my irctc ID is prt227.
Since my account has been locked out, please cancel my ticket

Journey dated 10/2/12

: PNR Number : [protected](E - TICKET)

My date of birth:14/11/1970

regards
preeti mehllawat
[protected]

grgf

dd

my name is sushil kumar gupta. i have an irctc account username is"s_sushil07".Yesterday i have resetted my password, unfortunately my new password has been sent to my email ID "s.[protected]@rediffmail.com" updated in that account which is doesnot open presently due to "rediff server" problem.kindly help me login to my account since i have booked around 5 tickets in that account.please send my new password to my alternet email id "s.[protected]@gmail.com"

regards,
sushil kumar gupta
Mob:[protected],
new email ID:s.[protected]@gmail.com

My name pankaj mistry, irctc user id mistry1986, i forget my password, i applied for new but it has been sent to my old email id n i dnt knw that id and password, so pls issue me password on my email id [protected]@rediffmail.com as soon as possible so that i can asses my account, and i have to cancel ticket pnr [protected] booked date 13 jan 2012. journey date 1 feb 2012, otherwise u people cancel this ticket






pankaj mistry
mobile no [protected]
e mail; [protected]@rediffmail.com

i did not receive my passward. please send my passward as early as posible.
my id is nbabbuak & my email id is [protected]@yahoo.co.in

my irctc account not login my email ID is [protected]@gmail.com and my mobile no is [protected] pl send me my id and password
thank
ratan bhirad, akola

sir, i register irctc but my account not login, pl send me password and my mobile no is [protected] and my email ID is [protected]@gmail.com pl send me password and id
thanks
varsha bhirad

sir, i< muralimohan.sureddy>reset my password, but i have given wrong email id which is krishnaveni.[protected]@gmail.com but the actual email id is krishnaveni.[protected]@gmail.com. and my user id is sureddymkr and my mobile no.[protected].thank you murali

Sir i did not receive my passward. please send my passward as early as posible.
my id is jpkjbr & my email id is [protected]@gmail.com

sir,
i registered my irctc account on dt.19/3/12. i received my verification code on my mobile. but at the time of registration i not my email id wrong by mistak. so i have not received my ID and password . so please send me my password and ID as early as possible.
my correct email is [protected]@ymail.com and my mobile no is [protected]
thank you

shweta bhirad
akola

i changed my mobile number in user profile update on07.03.12. In the next login i got the window for mobile verification. But i have not received any verification code either through SMS to my new mobile no [protected] or to my emailid. I am unable to login my account

IRCTC — Unable to login my account as my reset password was sent to an old id which does not exists.

I have booked a ticket for this week on Thursday night. I don have the PNR number also. Since my account got locked, am not able to see the current status of my ticket. Please help to recover from this problem

sir, i register irctc but my account not login, pl send me password and my mobile no is [protected] and my email ID is [protected]@gmail.com pl send me password and id
thanks
varsha bhirad

I have forgotten my user id and password . How can I recreate a new Id and pass word or recover the old one

I am Prabhat kumar patnaik a register member of IRCTC.CO.IN, mycustomer ID is prabhat172, but forget the pass word, So please confirm me the pass word by which I access my ID in proper way.My E Mail ID is [protected]@gmail.com, My mobile Number is -[protected]




Thanks & Regards

my user name is sshetal but when we login they show a message invalid password you send me my password on my email but some problem on my email address so please you send my password on my this address www.smit.[protected]@yahoo.com and send message on my mobile number [protected]

I Y.srinivas rao i forgot my user id and password pl send the both to my registered email id or phone number

i didnt receive any activation link to my mail please send immedietly

how to activate the link

verification code didnt asked in the mail

i didnt get any link send immedietly its urgent

Sir,
I have opened an account with irctc by the user name pbasnett. My previous email account - [protected]@gmail.com has since been closed I would request you to kindly change my email address to [protected]@gmail.com forthwith. Alternatively I may also be informed on my cell no. [protected]; [protected]. Your cooperation in this regards will be highly appreciated.
Thanking you.
- Paras Basnett.

Sir,
I registered my irctc account on dt 29/09/2012.i recieved my verification code on my mobile.but at the
time of registration. So i not recieved my password. So please send me my password as early as possible.

my correct email ID is [protected]@gmail.com and mobile no is [protected].



Aneesh

Urgent
While updating my profile I have updated wrong email id. Password has been automatically reset and sent to wrong id. I need to urgently cancel etickets pnr no [protected]. Correct email id [protected]@gmail.com.
how do I access. Please help

How do I retrieve password sent to wrong email id. Need to cancel ticket urgently

my user name is happy2u.but we login they show a message invalid password.piz send me a valid password.my email id rj28.[protected]@gmail.com on send a message my mo no [protected]

IRCTC — Spam Emails

I am receiving continuously Unwanted Junk Spam emails from you. Also such emails NEVER Provide Working Unsubscribe Link. My email ID is [protected]@vsnl.com Highly Irresponsible set up.

not received my e ticket

I have booked 4 tickets for 23 april 2015 but before getting the last submition form my network got disconnect and could not received eticket print please suggest some solution

Catering Services not Provided

We traveled in train no 09043 Mumbai Borivali to Jaipur and paid charges for catering services but no catering services is provided to us and no dinner was served to us because of that we was hungry at whole night.

during the book the ticket on irctc on netbanking not working

Please provides the service during irctc ticket booking on netbanking is not working , so please suggests to me by mail

about my registration

I had registered for IRCTC, i received my verification code but dint received the e-mail, my email is [protected]@facebook.com so please help me...

userid and password not sent to the email id [email protected]

my user id for irctc log in is saiyatish. i have been given mobile verification code-sks631,but userid and password not sent to the email id [protected]@yahoo.com for actvation. kindly persue and oblige.

My dont know my email id. so plese help me.

My dont know my email id. so plese help me. My contect no- [protected]

no refund of money

I had booked 4 tickets through online for journey date 2_7_14. But later I cancel that on 30th June. But till now I didn't receive my cancelled tickets amount. Please reply to Mahapatra.sasmita10 @gmail.com

SBT Netbanking blocked

SBT Netbanking blocked in the newly developed irctc site.

side upper berth allocated to both senior citizen inspite of request for lower berth

please arrange to change it to lower berth

Deactivated my Account

Respected Sir, IRCTC had forcefully deactivated my account, telling me to create another new account without any reason. I kindly request you to take appropriate action. My Account ID is nikku06 My Mail ID is [protected]@gmail.com