[Resolved]  Carrier AC — No support from the company even during guarantee period

Address:

Gautam Buddha Nagar, Uttar Pradesh

I had purchased a carrier AC in the month of June 2009. However it was not functioning properly in the 1st month itself. I filled a complaint but no one from the company turned up. After several reminders i finally found out the number of the company's GM and called him and got the AC repaired. They however refused the replace the piece. Even today the AC is not functioning and the warranty is still not expired.I have made at least 20 calls at the customer help desk but there is no help available. This time i dod not want to call the GM but to ensure that action is taken against them.