[Resolved]  Ccavenue — a/c debited, payment not done

[protected] is my mts mblaze no. I have paid the bill for the month of aug'13 online today. but did not receive any confirmation. the payment status on the relevant portal does not show it to be done either. Pos transaction id is[protected] and the ccavenue order no. is W[protected]. please confirm. I have received sms from my bank confirming the debit, and an email confirming the same which reads [protected]@ccavenue.com 11:53 PM (46 minutes ago) to me Dear Customer, Thank you for your order from http://www.rechargeitnow.com For your convenience, we have included a copy of your order below. Please Note :- The charge will appear on your credit card / Account statement as 'ccavenue.com/charge' If you have a question about your order status, you can contact the seller directly by e-mail at : [protected]@rechargeitnow.com. ORDER DETAILS: Merchant Site URL : http://www.rechargeitnow.com Order Number: W[protected] Order Received: Sep 15, 2013 Total Amount : INR (Indian Rupees) 898.00 State Bank of India Debit Card Holder : avijit basak Billing Address : (As entered by the Customer) Online Recharge Services Pvt. Ltd.Estel House, Plot No 126 Sector 44 Gurgaon Haryana 122002 India Customer's Phone Number : [protected] Customer's E-mail ID : ovgt.[protected]@gmail.com Customer's IP Address : 116.203.201.49 Recipient's Name : N/A Shipping Address : N/A N/A N/A N/A N/A Recipient's Phone Number : N/A Special Instructions : Payment made for Recharge through rechargeitnow.com Regards, CCAvenue Customer Service this reads like any other mail by ccavenue, only this time the payment failed. where's my money gone?
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

I too agree with you. I recharged my cell online. Money has been deducted from my account, but recharge has not been done.

Indira Pillai.

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