[Resolved]  CellOne — Deduction of rupees

Address:Palwal, Haryana

I am a BSNL Cellone customer ([protected]) in Hodal Palwal. Since 27th October I am getting SMSs from[protected] and 5 Re is deducted from my prepaid balance every 5 days for this. I never subscribed for any such service. This is clearly a fraudulent act from company owning the number...

first my balance deduct of 5 rs.on 27 th oct 2012 in noon time 02:38 p.m. I never subscribed for any such service. when i complaint this to bsnl customer care, he said me that ypur complaint registered & rs. will be refundable within 48 hrs. with deactivation of service. but rs. not refund till now & even on same day arround 05:30 also 7 rs. deduct from my account. this is not the way to slove a problem very irresponsible company.

in evening i call the customer care, then person said that your money will be refund within 30-45 days. after taht again on 2nd nov this problem faced & rs. 5 deducted from my account.

this time also same rep by bsnl & today again same happen i dont why. i reacharged of 200 rs. & i got 240 from bsnl under scheme but i think untill my 40 rs. not deduct bsnl will continuously doing same shameful job.

M right na bsnl???????????

Even while talking with customer care, it said that complaint msg will be conveyed to you right now after registering th complaint but i got all complaint msgs on 4th Nov.

Right now when i call customer care he say that u call us after 2 hrs,. right now we cannot give any information to uu.

This thing not to be acceptable. so pls let me knw when i will get my all 22 rs. back which bsnl deduct from my account.
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Aug 13, 2020
Complaint marked as Resolved 
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For me also same problem with bsnl mobile. Without activating amount deducted. Pl help any one how to deactivate.

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