CellOne Prepaid BSNL — SUBSCRIBE MUSIC STATION | |
CELLONE PREPAID CONNECTION NO.[protected] OCT-09 SMS CAME FROM #12630033 TO SUBSCRIBE MUSIC STATION. CHILDREN CLICK YES THAT SMS. RS. 19/- DEDUCT FROM MY BALANCE. 9,NOV,2009 AGAIN SMS CAME TO CONTINIOU OR DISCONTINOU THE FACILITY. I TALKED WITH CUSTOMER CARE CELLONE. THEY REPLIED " TO UNSUBSCRIBE. WRITE UNSUBSCRIBE TO 12630033". I TRIED MANY MANY TIMES TO THAT NUMBER BUT SMS DID NOT GO. 1,NOV,2009 AGAIN DEDUCTED RS. 19/-. SAME DAY I COMPLAINT TO CUSTOMER CARE THEY REPLIED THAT "DIAL TO 12630033". BUT WHEN I DIAL THE COMPUTER RESPONSES THIS NUMBER DOES NOT EXIST. I TRIED MANY....................MANY TIMES. BUT IN VAIN. THEN I REGISTERED COMPLAINT AT CUSTOMER CARE DOCKET NO. L11941539. BUT NO RESPONSE CAME TILL TODAY i.e. 19,DEC,2009. KINDLY HELP ME. I HAVE WASTED MORE THAN 5 HOURS AND MORE THAN 60 RUPEES IN THIS PROCESS. AND THEY CHARGED ME FOR THAT FACILITY WHICH NOT RESPONSES. WITH REGARDS, NIRMAL Was this information helpful? | |
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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