[Resolved]  Citibank — Amount blocked in Ready credit

Address:Bangalore, Karnataka

I have took ready credit facility on my Suvidha 3 years ago and have regularly used and paid the balance of the same.In the month of February I moved to a new company and had to change my salary a/c to HDFC from citi.As I had to close RC and had no ready cash I converted the same into 20 EMI's as per the company's rule.

Now till april 2 EMI's were deducted and all was well.Yesterday I got a multiple calls from citi bank to deposit this months EMI and I did same and had extra 48544.Now that amount is blocked and on calling CC they said it can't be reversed and the same reply came from bank guys.

When the RC is converted to EMI why again is this non-sense......I had to undergo trauma from last evening and this is unacceptable.

My a/c number is [protected].
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Aug 13, 2020
Complaint marked as Resolved 
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