[Resolved] Citibank — Deducted Credit card payment from Savings account without consent | |
Hi, I have been using Citi bank credit card for over 10 years now. I had few financial trouble and have defaulted the payment on the cards. Last week, 13th Feb'10 I noticed that the Citibank has deducted money from my Suvidha account without any notification. It reads like "Misc. : COLL SWIPE TWDS CARD#4550XXX2XXXX7002". On calling the helpdesk, initially was transferred between Suvidha account helpdesk and Credit card helpdesk. They informed that as I already had a Suvidha account and as the card was overdue they have deducted the amount. I would like to know if it is legal to do that without any consent. I read throught the Terms and Conditions and did not find any clause for this action. Could anyone please help me with this? Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
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