[Resolved]  Citibank Credit Card — charged for the amount never used

I have been charged for the amount i never used. This is ridiculous, i didn't received a card, even i don't know the card number and they are messaging me mini statements for card "************9003" with total amount due of 15504.02. After speaking many times to customer service, i was assured for an investigation which never happened.
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Aug 14, 2020
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