[Resolved]  Citibank Personal Loan — Adding more penalty charges

Address:

Chennai, Tamil Nadu

Hi,


This is Sita from Chennai and my Loan Account Number - LSBMRK3998135.I have been your good customer for the past 3 and more yrs.
i have got the Personal loan from citibank 3 years back and now I wanted to close the loan due to loss of job. I called the helpline no and asked for the preclosure .They took more than two weeks to issue the preclosure Quotation softcopy. i got shocked seeing that preclosure form, they added additional interest and cheque bounce charges , i made call immediately asked to waive off the foreclosure charges and Cheque returns charges which adding more amount to my Principal amount. i spoke with Customer support team regarding this. She said she will get back with 2 working days. after that no communication from citibank regarding waiver request. she promised that she could help me with some discount. . I took personal loan @ 19% diminishing rate , later i come to know it is fixed. its been observed few ECS presentations made before Due date that increased cheque returns charges for me.


Please dont get personal loan from any banks esp like citibank.
Thanks
Sita
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