[Resolved]  Citibank Personal Loan — Nuisance Calls to my father after making payment

Address:

Howrah, West Bengal

Hi,

I have missed my Personal Loan ECS this month and hence I paid my EMI through citibank portal on 5th June 2013. But still they called my father to get the EMI during his office hours. So I called citibank customer service and updated my new mbl number and also told them not to call my father. Again they called my father during his office hours to ask for the money which I already paid. I got the receipt confirmation from citibank on 8th June 2013 too. I do not want this nuisance to happen again. When I called the Personal Loan department they are not responding properly.

My Name: Kothandaraman Narasiman
Loan# : LGTDST4902921
Place: Kolkata