No doubt, there resorts are very good but not the people. Club Mahindra employees are extremely rude. The "free" holiday coupon they give along with the presentation after their one hour presentation does come with a "price" and is largely useless. First of all, as soon as the customer says that he do not wish to take their membership post presentation, they will make you feel unwanted and turn rude as if you came begging for that "free" coupon. Secondly when you try to book your holiday with the coupon you will seldom get the desired booking. Keep following up till you can but you won't succeed. Total waste of time and energy.
I my self haven't seen such rudeness in any hospitality industry. Even if you want to go and explore this yourself be ready for the treatment.