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Club Mahindra Holidays - WRONG INFORMATION DURING PRESENTATION HENCE I FEEL CHEATED

 
2 Reviews
  TEJINDER SINGH KAPOOR
1. My membership no. is 1432886. House No. 2253 Sector 44-C, Chandigarh Mobile 9872442603
2.I made cash payment of Rs 23782 on 17.01.2009 towards down payment for above membership
3. On 20.02.2009, I received detailed letter informing me my membership number.
4. In this letter My Mobile Number was wrong
5. This was mentioned that I am referred by Mrs Gurcharan Kaur of Mohali, whereas I do not know who she is and have never met he
6. It was mentioned in this letter that this membership covers 3 adults- 2 children below the age of 12 yrs age are considered one adult. Whereas during presentation session in their office in sector 35, chd, myself, my wife and my both daugters aged 14 yrs and 18 yrs were present there. And the presentation officer was informed their age and qualification and he told both daughters, my wife and me are covered under this membership benefits.
7. In this letter I am informed that and additional subscription fee of Rs 7408 is to be paid per annum, whereas during presentation no one informed me reagarding this. Further payment of this is precondition for availing holidays facilty. Further more this is to be paid each year whehter or not I avail holidaying facility.
8. In this letter it is mentioned that holiday start date starts from the end of the month after admission as a member. Whereas during presentation session, I was informed that I can avail this facility any time after making down payment.
9.Mode of payment for balance instalment is mentioned ECS, whereas I have not given any such conscent.
10. I am following up with them since February right after receiving this letter but now I feel I must approach you with request that I want refund of Rs 23782 from Club Mahindra . Their address is
MAHINDRA HOLIDAYS AND RESORTS INDIA LTD MAHINDRA TOWERS, 2ND FLOOR, 17/18 PATTULLOUS ROAD CHENNAI 600 002 AND E-MAIL IS - feedback@clubmahindra.com
1 Comment

Comments

 
Dear Mr.Kapoor,

Thank you for voicing out your concerns through this forum.

In continuation to your interactions with us, we understand that your concerns were addressed to your satisfaction and the refund cheque has also been received by you.

May I request you to kindly acknowledge the same.

For any further queries please write to my email - indu.mrc@mahindraholidays.com.

Thank you for giving us an opportunity to be of service to you.

Regards
Indira
Member Relations
Club Mahindra

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