[Resolved]  Club Mahindra Holidays — Harassment at the Office - Denial of free bies confirmed over Tele Sales

Address:

Mumbai City, Maharashtra

I would like to share my experience during my visit to your office.

I was invited to your office by repeated telecalling given the incentive of a free holiday within India and 2 free movie tickets.

Once we were there, we were asked to wait for 15-20 mins beyond our appointment time (7.30 pm). As per your declaration minimum 45 mins is what the client is expected to give your sales officer. If coming only for the gift voucher, then collect gift voucher n leave, that was what was explained to us.

We spent 2 hours with your officer Amit @ Andheri - Infinity Mall. So ended at 10 pm. Since your membership is a huge investment, we wanted some time to reconsider the same, so as to plan our finances and we asked for time until next day. But were informed that as per the policy we can’t buy time n have to make a decision immediately. We said ok, we shall let go of the offer and will come back to you some other time.

When it came to signing the free voucher, we were told that we shall not given the voucher since we have already attended the presentation earlier, as per your records, which is inevident and incorrect. Common sense says that had we already heard the presentation earlier, we wouldn’t screw our precious 2 hrs on a Saturday evening and listen to your crappy harp for 2 hrs just to get some crap holiday voucher, which we may or may not even utilise, due to professional commitments, given your time frames for consumption.

The point here is that you are trying to make a niche in the market by giving such huge Ads and other campaigning. You rather also invest in your technologies and systems and prove to us that we were a part of your any presentations earlier. If your able to prove the same officially we will accept whatever you or your offices state.

Request you to investigate the matter immediately or we shall be forced to take other serious actions creating an awareness in the market for your maladies and thereby dampening your image.

Regards,
Tvisha