[Resolved]  Club Mahindra Holidays & Resorts — Membership cancellation

I have enrolled for Club Mahindra membership on 08-Sep-2012 by paying Rs 22400 for your white card membership as down payment with 48 further EMIs Via application form number Jun/2012/0418 from below office-

L-1, 43, Ground Floor, Centerstage Mall, Sector-18, Noida, UP

So they have offered me few additional holidays as same day sign-up bonus which I can avail after paying 3 EMIs( Rs 7626 each) , offers are given below
1) 1 week worldwide holiday
2) 4N/5D holiday in India
3) 7000 RCU
4) 15000 Cash back ( 7500 already deducted from Down payment and 7500 will be paid via cheque after 3 EMI payment)

But very day 09-Sep-2012 I realized that I won't be able to avail any offer or holidays due to family or official responsibilities, So I visited the above office on 09-Sep-2012 and requested to cancel my membership/enrollment but they simply denied to cancel the enrollment and said even if I cancel the membership now I will not get my hard earned money back which is Rs 22400. But the form I signed states that I can cancel the membership within 10 days and money will be reimbursed.

Since then I am constantly following up with these guys and even contacted Bhikaji Branch office of Delhi but not getting any responses. Bhikaji office representative is asking me to wait for Welcome call and Noida office representative are forcing me to take a holiday to experience the club mahindra but I am not interested in that.

Now I am felling trapped and helpless as neither noida or Bikaji branch people seem to help me.

I am expecting a prompt action from your side to sort out this matter and keep the integrity of your company in which I believed and enrolled but now I have starting loosing that believe and hopefully you can help me to keep the trust.

Please let me know if you need any further information in this regard

Regards,
Mohit Grover
+91-[protected]