[Resolved] Club Mahindra Holidays — Refund of money | |||
I, Ram D Tarachandani had got membership of club Mahindra in October-2009 & paid the initial amount for the same. The membership no. allotted to me was 1501621 Blue 1BR. But as the days of Blue membership were not matching with my requirements I opted for upgradation to Red membership (Membership no.1657984) with higher cost. At the time o[censored]pgradation I was told that my initial paid amount of approx. 20K with be refunded to me in few months time. After follow up at their Kalyan office I was told that only after my 6 EMI's of Red membership, my Blue membership amount will be refunded. After many of follow ups at their Vashi & Mulund offices I have got one E-mail from them asking for my details of earlier membership. After which I sent the mail mentioning all details as written above. This has been comminicated (on phone) to their offices at Mulund (because the sales man, who cooperated during my membership formality is transfered there) & Vashi (Branch office). I requested them to treat the earlier membership 1501621 Blue 1BR as cancelled & to refund the amount paid by me for the same. Also note that i have not used their given free Food Vouchers (of Rs.5000/-) at the time of Blue membership because I did not want to mis use Blue membership benefits. All above details were mailed to club mahindra mail ID [protected]@Clubmahindra.com on 25/02//2011. This was done only after repeated calls to their sales team, who had promised to refund in November-2010. Being honest by nature I feel cheated by such a reputed company. They are not reverting to my mails since past 1-1/2 months except one on 18/03/2011, which is as follows:- Dear Mr. Tarachandani, Greetings from Club Mahindra! Thank you for writing to us. With regard to your email, we have marked it to our branch official at Mumbai-Vashi branch who would get back to you within 2 working days. Please be rest assured that this is only because it is our endeavour to assist you with a correct and deserving redressal. Please bear with us till then. Thank you for giving us an opportunity to be of service to you. Warm regards, Telma.R Member relations | Club Mahindra Holidays Mahindra Holidays & Resorts India Ltd. Feedback: [protected]@clubmahindra.com Reservations: [protected]@clubmahindra.com. But their team of Vashi is yet to approach me till today which is against their promise in mail I received. I feel helpless now because my money is lying with them & they are not doing any thing except making false promises. Please help me in this matter. You can trace my all mails which I have sent through my registered mail Id- [protected]@yahoo.com to club mahindra mail Id. From:- Ram D Tarachandani (M-[protected]/ [protected]) & E-mail ID- [protected]@yahoo.com Was this information helpful? | |||
Aug 18, 2016 Complaint marked as Resolved Verified Support Mar 06, 2010 Club Mahindra Holidays Customer Care's response Dear Rajesh, Thank you for voicing out your concerns through this forum. In continuation to your interactions with us, we understand that your concerns were addressed to your satisfaction and the refund cheque has also been received by you. May I request you to kindly acknowledge the same. For any further queries please write to my email - indu.[protected]@mahindraholidays.com. Thank you for giving us an opportunity to be of service to you. Regards Indira Member Relations Club Mahindra Verified Support Apr 18, 2011 Club Mahindra Holidays Customer Care's response Dear Mr.Tarachandani, Thank you form voicing out your concerns. In continuation to your interactions with us I understand that Ms.Supriya (Member Relations) is in touch with you to address your concerns. However, please be ensured that we will coordinate with the concerned and revert to you at the earliest. With regards, Saurabh Member Relations Mahindra Holidays | |||
 18 Comments | |||
Comments
I, Atul Goyal, member id 618360 cancelled my membership which was taken on 24th feb, 08. An application was submitted in Rajouri Garden office of Club Mahindra for the same on 26th feb, 08. As per the terms an initial installment of Rs. 41122 was made. Since the membership was cancelled i requested the authority concerned to refund the entire amount as soon as possible. But it has been four months now and i have not yet received any penny. i have mailed the authorities many times before and the response i am getting was never expected. The due date for my payment was May last week but there is again no further response though the club has the policy of refunding the entire amount within a month if the membership is cancelled within 10 days. The manager of rajouri garden office "Deependra Sharma" is in my regular contact who has been very efficiently postponing the matter.
Such things cannot be tolerated more hence if i dont get a proper reply soon i shall be heading towards CONSUMER COURT. I am sending a copy to Deepak Aghi also. Look into the matter soon.
Such things cannot be tolerated more hence if i dont get a proper reply soon i shall be heading towards CONSUMER COURT. I am sending a copy to Deepak Aghi also. Look into the matter soon.
Even I had taken membership on 11th June and now fighting to get my money back. They told me that I have to pay annual subscription charges every year approx 7408/- rs, for 25 years and tht amount will not change, even the documents i received the statement is supported in that. But when I actually came to know they change annual subscription charges every year I got confused. I have credit card transaction dispute in that term and filling case in consumer court.
Even they are unabale to provide me holidays on my desired dates even after giving them many options for dates. They ask me to have holiday as per their dates, which clearly indicates me what kind of service I am going to get in next 25 years. They are just cheating
Even they are unabale to provide me holidays on my desired dates even after giving them many options for dates. They ask me to have holiday as per their dates, which clearly indicates me what kind of service I am going to get in next 25 years. They are just cheating
Club Mahindra is a cheater. It sucks!!
How do they cheat?
1. Their representatives will ask you to fill-up a coupon with your address and phone number.
2. They will call everyone telling him he is a winer in the lucky draw and ask him to collect a free holiday package from their office.
3. If you go there, they will talk about(all are lies) some aluring offers/ packages with Rs.[protected]. They will ask you to provide one account / card number for this payment. They will also ask you sign on a document for this offer. Now you are trapped!!.
4. You actually signed on their membership form with a membership amount of 3-4 lacs. EMIs will be charged to you (you already have authorised them by signing the document and disclosing you card/ account number).
5. You will come to know about this fraud after 1-2 months after recieving the wellcome kit.
6. Now the 2nd phase of the trap: If you go for the cancellation, they will tell you as per rule you have to cancel your membership within 10 days after applying the membership. But you can only know that you have been cheated after 1-2 months of applying the membership.
7. Now the harasment and pain. You will do lot of follow-ups, but you will not get the money back easily.
Please spread this awareness and don't get into the trap of Club Mahindra!! Don't even fill-up the coupon.
How do they cheat?
1. Their representatives will ask you to fill-up a coupon with your address and phone number.
2. They will call everyone telling him he is a winer in the lucky draw and ask him to collect a free holiday package from their office.
3. If you go there, they will talk about(all are lies) some aluring offers/ packages with Rs.[protected]. They will ask you to provide one account / card number for this payment. They will also ask you sign on a document for this offer. Now you are trapped!!.
4. You actually signed on their membership form with a membership amount of 3-4 lacs. EMIs will be charged to you (you already have authorised them by signing the document and disclosing you card/ account number).
5. You will come to know about this fraud after 1-2 months after recieving the wellcome kit.
6. Now the 2nd phase of the trap: If you go for the cancellation, they will tell you as per rule you have to cancel your membership within 10 days after applying the membership. But you can only know that you have been cheated after 1-2 months of applying the membership.
7. Now the harasment and pain. You will do lot of follow-ups, but you will not get the money back easily.
Please spread this awareness and don't get into the trap of Club Mahindra!! Don't even fill-up the coupon.
I have applied for the Membership on 28.12.2008. In the meeting it was kept secret that that there was yearly payment of Rs. 7408.00 as ASF. When Club Mahindra contacted me on 6th Jan, 09, for my confirmation on the membership, I clearly rejected. Even then they processed my application. I am asking my refund but they are not responding to that. Initially they told me 30 days & now they extended to 40 days.
This shows Club Mahindra Holidays is not a good company.
My question is why they should delay my refund when I informed them well in advance about my unwillingness to join them.
Uday Shetty
Membership No. 1424766
This shows Club Mahindra Holidays is not a good company.
My question is why they should delay my refund when I informed them well in advance about my unwillingness to join them.
Uday Shetty
Membership No. 1424766
I have taken a membership from Club Mahindra on 5th Dec 2008. At the time of discussion, the sales executive (Mr Aryan Kapoor) did convince me to take the membership. He also said that I can cancel the membership within 10 days of taking the policy.
Due to my sudden financial contigencies, I decided to opt out of the travel plan. I sent a request to to cancel my membership on 8th Dec 2008.
I have paid Rs. 23782.00 and entitled to get the complete refund as per the policy of the comapny. After submitting the request, I called up[protected] & frequent mails sent to customer service department ([protected]@clubmahindra.com) follow up regarding my cancellation.
Since then it been a continous tension for me. I have been calling there customer service department and the Vashi branch office (where my membership cancellation process is going on) but all in vain. They kept telling me that i will get the refund money from the branch but no one tells me when.
I again received an email in month of March 2009 that I would receive an update on my refund cheque status on 31.03.2009 but today the 10th day of April and i have not received any update from them.
Can it be looked upon so that I can get my refund money as soon as possible?
My Membership Id is 1419761
The cancellation request number[protected].
Saket Singh
Due to my sudden financial contigencies, I decided to opt out of the travel plan. I sent a request to to cancel my membership on 8th Dec 2008.
I have paid Rs. 23782.00 and entitled to get the complete refund as per the policy of the comapny. After submitting the request, I called up[protected] & frequent mails sent to customer service department ([protected]@clubmahindra.com) follow up regarding my cancellation.
Since then it been a continous tension for me. I have been calling there customer service department and the Vashi branch office (where my membership cancellation process is going on) but all in vain. They kept telling me that i will get the refund money from the branch but no one tells me when.
I again received an email in month of March 2009 that I would receive an update on my refund cheque status on 31.03.2009 but today the 10th day of April and i have not received any update from them.
Can it be looked upon so that I can get my refund money as soon as possible?
My Membership Id is 1419761
The cancellation request number[protected].
Saket Singh
I have taken a membership from Club Mahindra on 5th Dec 2008. At the time of discussion, the sales executive (Mr Aryan Kapoor) did convince me to take the membership. He also said that I can cancel the membership within 10 days of taking the policy.
Due to my sudden financial contigencies, I decided to opt out of the travel plan. I sent a request to to cancel my membership on 8th Dec 2008.
I have paid Rs. 23782.00 and entitled to get the complete refund as per the policy of the comapny. After submitting the request, I called up[protected] & frequent mails sent to customer service department ([protected]@clubmahindra.com) follow up regarding my cancellation.
Since then it been a continous tension for me. I have been calling there customer service department and the Vashi branch office (where my membership cancellation process is going on) but all in vain. They kept telling me that i will get the refund money from the branch but no one tells me when.
I again received an email in month of March 2009 that I would receive an update on my refund cheque status on 31.03.2009 but today the 10th day of April and i have not received any update from them.
Can it be looked upon so that I can get my refund money as soon as possible?
My Membership Id is 1419761
The cancellation request number[protected].
Saket Singh
Due to my sudden financial contigencies, I decided to opt out of the travel plan. I sent a request to to cancel my membership on 8th Dec 2008.
I have paid Rs. 23782.00 and entitled to get the complete refund as per the policy of the comapny. After submitting the request, I called up[protected] & frequent mails sent to customer service department ([protected]@clubmahindra.com) follow up regarding my cancellation.
Since then it been a continous tension for me. I have been calling there customer service department and the Vashi branch office (where my membership cancellation process is going on) but all in vain. They kept telling me that i will get the refund money from the branch but no one tells me when.
I again received an email in month of March 2009 that I would receive an update on my refund cheque status on 31.03.2009 but today the 10th day of April and i have not received any update from them.
Can it be looked upon so that I can get my refund money as soon as possible?
My Membership Id is 1419761
The cancellation request number[protected].
Saket Singh
Ive been going thru exactly the same frustration since Apr 09.. finally, i have sent them a notice via consumer court services.. lets hope atleast now they respond & refund my money back. Will keep you all posted. Keep the chase on.. dont let these thugs cheat you of your hard earned money. All the best. - Kiran
MY MEMBERSHIP ID IS 1510210. iI HAD SUBMITTED A LETTER FOR REFUND OF MONEY TO VENUE MANAGER
MAHINDRA HOLIDAYS & RESORTS
SHOP NO. 21 THE EASTEND MALL
MULTIPLEX PLOT NO-64, VIBHUTI KHAND
LUCKNOW
AT THE TIME OF TAKING THE MEMBERSHIP YOUR SALES EXECUTIVE Mr VIKAS ARORA HAD TOLD ME TO DEPOSIT Rs 31113/- AND HE WILL GET ME Rs 6000/- THROUGH YOUR SCHEME OF INTRODUCING FRIEND. DURING AUG 09 WHEN I CALLED HIM FOR BOOKING, HE TOLD ME TO SEND MAIL AT HIS E-MAIL ID. WHEN I SUBMITTED THE DATES AND ENQUIRED ABOUT Rs 6000/- HE STOPPED ATTENDING MY CALLS. WHENEVER I MANAGED TO CONTACT HIM THROUGH DIFFERENT NO. HIS REPLY WAS THAT HE WILL CALL ME LATTAR. THIS WAS REPEATED MANY TIMES AND ONE DAY HE SUGGESTED ME TO SENT AN APPLICATION FOR REFUND. AS I FEEL CHEATED BY YOUR EMPLOYEE AND ON HIS WORDS I HAD SUBMMITED THE FOLLOWING APPLICATION AT YOUR LUCKNOW BRANCH AT WAVE MALL. 20 DAYS BACK.
TO,
VENUE MANAGER
MAHINDRA HOLIDAYS & RESORTS
SHOP NO. 21 THE EASTEND MALL
MULTIPLEX PLOT NO-64, VIBHUTI KHAND
LUCKNOW
SUB- REFUND OF MONEY/CANCELLETION OF MEMBERSHIP NO-1510210
Sir,
With reference to telecon between Mr vikas Arora (Sr Holiday Consultant) of your branch and myself.
I had deposited Rs 31113/- in Club Mahindra Holiday Group. Due to the reasons known to Mr Vikas Arora I am unable to continue.
therefore I request you to refund my hard earned money in my account no. [protected] SBI Ismailganj Branch Lucknow.
Thanking you.
Rajiv Chaturvedi.
I am serving in Indian Air Force as a clerk and and feel that an employee of company like Club Mahindra shouldnot try to fool a defence personnal. And hope I will get my hard earned money very soon.
MAHINDRA HOLIDAYS & RESORTS
SHOP NO. 21 THE EASTEND MALL
MULTIPLEX PLOT NO-64, VIBHUTI KHAND
LUCKNOW
AT THE TIME OF TAKING THE MEMBERSHIP YOUR SALES EXECUTIVE Mr VIKAS ARORA HAD TOLD ME TO DEPOSIT Rs 31113/- AND HE WILL GET ME Rs 6000/- THROUGH YOUR SCHEME OF INTRODUCING FRIEND. DURING AUG 09 WHEN I CALLED HIM FOR BOOKING, HE TOLD ME TO SEND MAIL AT HIS E-MAIL ID. WHEN I SUBMITTED THE DATES AND ENQUIRED ABOUT Rs 6000/- HE STOPPED ATTENDING MY CALLS. WHENEVER I MANAGED TO CONTACT HIM THROUGH DIFFERENT NO. HIS REPLY WAS THAT HE WILL CALL ME LATTAR. THIS WAS REPEATED MANY TIMES AND ONE DAY HE SUGGESTED ME TO SENT AN APPLICATION FOR REFUND. AS I FEEL CHEATED BY YOUR EMPLOYEE AND ON HIS WORDS I HAD SUBMMITED THE FOLLOWING APPLICATION AT YOUR LUCKNOW BRANCH AT WAVE MALL. 20 DAYS BACK.
TO,
VENUE MANAGER
MAHINDRA HOLIDAYS & RESORTS
SHOP NO. 21 THE EASTEND MALL
MULTIPLEX PLOT NO-64, VIBHUTI KHAND
LUCKNOW
SUB- REFUND OF MONEY/CANCELLETION OF MEMBERSHIP NO-1510210
Sir,
With reference to telecon between Mr vikas Arora (Sr Holiday Consultant) of your branch and myself.
I had deposited Rs 31113/- in Club Mahindra Holiday Group. Due to the reasons known to Mr Vikas Arora I am unable to continue.
therefore I request you to refund my hard earned money in my account no. [protected] SBI Ismailganj Branch Lucknow.
Thanking you.
Rajiv Chaturvedi.
I am serving in Indian Air Force as a clerk and and feel that an employee of company like Club Mahindra shouldnot try to fool a defence personnal. And hope I will get my hard earned money very soon.
Membership ID 2542611 - Ajay Pawar/Komila PawarI had opted for the membership of Club Mahindra vide the above membership ID. I would request you to refund the amount of Rs.26000/- paid by me about in March 2014 towards down payment and 3 EMIs of my membership of Rs 8468 each. In spite of my repeated requests and reminders, they have failed to provide me the membership facilities/holiday booking and freebies offered at the time of signing up for the membership. I was promised a gift voucher for diamond jewellery, 7 nights holiday with RCI, Rs.5000/- worth of meal vouchers plus some free stays at Club Mahindra resorts in India. None of the above freebies... and Sales representative Mr . Amit neither picks up the phone.
Membership ID 2542611 - Ajay Pawar/Komila PawarI had opted for the membership of Club Mahindra vide the above membership ID. I would request you to refund the amount of Rs.26000/- paid by me about in March 2014 towards down payment and 3 EMIs of my membership of Rs 8468 each. In spite of my repeated requests and reminders, they have failed to provide me the membership facilities/holiday booking and freebies offered at the time of signing up for the membership. I was promised a gift voucher for diamond jewellery, 7 nights holiday with RCI, Rs.5000/- worth of meal vouchers plus some free stays at Club Mahindra resorts in India. None of the above freebies... and Sales representative Mr . Amit neither picks up the phone.
On 20th july, I was been called at hotel holiday inn to attend some kind of seminar by Club Mahindra. I went there and they gave me certain points forward . at that time they did not give me the full informtion which i got to know later on. i paid them rs 26200 through my credit card.(hdfc bank)
the next day i wasnt satisfied with the company's membership scheme( white) so i submitted an application in the local sales office in ranjit avenue, Amritsar to MR. ANIT PAUL SINGH and he didnt accept the application directly and asked us to submit it on the reception. so we submitted the application of membership cancellation there and got it signed from the madam sitting there( navreet kaur)- receptionist.( on 22ndjuly)
Under the CONSUMER PROTECTION ACT( CPA) membership scheme of any kind has a cooling off period ( 10days) in which every consumer has a right to cancel or withdraw the membership scheme if he/she is not satisfied.
look into the matter and kindly refund our money back as soon as possible.
Name: VIKRAM ARORA
FORM NO.: JUNE/2014/050554
EMAIL: arora.[protected]@gmail.com
ph: [protected]/[protected]
the next day i wasnt satisfied with the company's membership scheme( white) so i submitted an application in the local sales office in ranjit avenue, Amritsar to MR. ANIT PAUL SINGH and he didnt accept the application directly and asked us to submit it on the reception. so we submitted the application of membership cancellation there and got it signed from the madam sitting there( navreet kaur)- receptionist.( on 22ndjuly)
Under the CONSUMER PROTECTION ACT( CPA) membership scheme of any kind has a cooling off period ( 10days) in which every consumer has a right to cancel or withdraw the membership scheme if he/she is not satisfied.
look into the matter and kindly refund our money back as soon as possible.
Name: VIKRAM ARORA
FORM NO.: JUNE/2014/050554
EMAIL: arora.[protected]@gmail.com
ph: [protected]/[protected]
On 20th july, I was been called at hotel holiday inn to attend some kind of seminar by Club Mahindra. I went there and they gave me certain points forward . at that time they did not give me the full informtion which i got to know later on. i paid them rs 26200 through my credit card.(hdfc bank)
the next day i wasnt satisfied with the company's membership scheme( white) so i submitted an application in the local sales office in ranjit avenue, Amritsar to MR. ANIT PAUL SINGH and he didnt accept the application directly and asked us to submit it on the reception. so we submitted the application of membership cancellation there and got it signed from the madam sitting there( navreet kaur)- receptionist.( on 22ndjuly)
Under the CONSUMER PROTECTION ACT( CPA) membership scheme of any kind has a cooling off period ( 10days) in which every consumer has a right to cancel or withdraw the membership scheme if he/she is not satisfied.
look into the matter and kindly refund our money back as soon as possible.
Name: VIKRAM ARORA
FORM NO.: JUNE/2014/050554
EMAIL: arora.[protected]@gmail.com
ph: [protected]/[protected]
the next day i wasnt satisfied with the company's membership scheme( white) so i submitted an application in the local sales office in ranjit avenue, Amritsar to MR. ANIT PAUL SINGH and he didnt accept the application directly and asked us to submit it on the reception. so we submitted the application of membership cancellation there and got it signed from the madam sitting there( navreet kaur)- receptionist.( on 22ndjuly)
Under the CONSUMER PROTECTION ACT( CPA) membership scheme of any kind has a cooling off period ( 10days) in which every consumer has a right to cancel or withdraw the membership scheme if he/she is not satisfied.
look into the matter and kindly refund our money back as soon as possible.
Name: VIKRAM ARORA
FORM NO.: JUNE/2014/050554
EMAIL: arora.[protected]@gmail.com
ph: [protected]/[protected]
1. I wanted to withdraw my membership from the Mahindra Club due to non-responsive customer services provided. I had deposited Rs 26, 200/- as initial payment towards the membership.I requested them to remit the money ASAP to my credit card.
2. Yesterday I got a call that now I will not get the money back as I have received the confirmation call..what is this? First of all I got a call but I had some doubts due to which the call was not confirmed secondly vaibhav and kiran as your rep told us that in case I dont like the membership I can withdraw anytime at the rate of one week @ 13280/- will be charged and balance money will be reimbursed with no questions asked for what ever time I had used the membership. Now I am told that my money will not be returned in case I cancel my membership..if these are the ethos and business practises followed in this company then I am sorry to say rs 26200 is small amount for such a company but the reputation of the company is I think more important. the company cannot just not refund the money if I have not utilised any facility and cancelling it within one month of taking it ..the reason was this customer service only and now I find the wrong practises also being adopted to increase their profit.
3. I have full conversation at whats app with the rep which clearly shows their services and luke warm response. I applied for memebership on 11 may 2014...after nearly one month also things were not streamlined. I updated my address in first week of june..and kit reached the wrong address on 02 july though everytime I was confirmed that sir your address has been updated. So you tell me as a customer what should I do? Still should I invest rs 326000 in such company..pl be fair...
2. Yesterday I got a call that now I will not get the money back as I have received the confirmation call..what is this? First of all I got a call but I had some doubts due to which the call was not confirmed secondly vaibhav and kiran as your rep told us that in case I dont like the membership I can withdraw anytime at the rate of one week @ 13280/- will be charged and balance money will be reimbursed with no questions asked for what ever time I had used the membership. Now I am told that my money will not be returned in case I cancel my membership..if these are the ethos and business practises followed in this company then I am sorry to say rs 26200 is small amount for such a company but the reputation of the company is I think more important. the company cannot just not refund the money if I have not utilised any facility and cancelling it within one month of taking it ..the reason was this customer service only and now I find the wrong practises also being adopted to increase their profit.
3. I have full conversation at whats app with the rep which clearly shows their services and luke warm response. I applied for memebership on 11 may 2014...after nearly one month also things were not streamlined. I updated my address in first week of june..and kit reached the wrong address on 02 july though everytime I was confirmed that sir your address has been updated. So you tell me as a customer what should I do? Still should I invest rs 326000 in such company..pl be fair...
I am planning to cancel my membership and refund the amount INR 52K.
I haven't used any of the service.
I contacted the executive immediately for cancellation . But he has not responded which has caused the delay .
So, they are saying that I will not get single penny and reluctant to include the escalation in the mails I am sending .
Regards,
Seshuabbu
I haven't used any of the service.
I contacted the executive immediately for cancellation . But he has not responded which has caused the delay .
So, they are saying that I will not get single penny and reluctant to include the escalation in the mails I am sending .
Regards,
Seshuabbu
I am planning to cancel my membership and refund the amount INR 52K.
I haven't used any of the service.
I contacted the executive immediately for cancellation . But he has not responded which has caused the delay .
So, they are saying that I will not get single penny and reluctant to include the escalation in the mails I am sending .
Regards,
Seshuababu
I haven't used any of the service.
I contacted the executive immediately for cancellation . But he has not responded which has caused the delay .
So, they are saying that I will not get single penny and reluctant to include the escalation in the mails I am sending .
Regards,
Seshuababu
I would like to inform you that about a year ago I bought a Mahindra Scorpio and after some days I got a request call from your company to come a Hotel regarding some tourism package.
Reshma Kausar (CDSO) convinced me as well as my family to become a member of Mahindra Club and I agreed with her though I had enough trust on Mahindra Brand and for this member I paid Rs.26200/- cash where I received a provisional Cash Receipt on dated 16/03/2014.
She called me once to complete some formalities of documentation but unfortunately after one month of my member I failed to present myself over there due to my Kidney disease(PUJ Obstruction) and I went for treatment at Apollo Hospital Bhubaneswar for a month and after discharge my doctor strictly advised to take BED REST FOR 1 YEAR.
And for this I couldn't avail myself for further formalities and its already been 4 months I have been trying to contact Miss Reshma Kausar for clarification regarding my bad days but not getting and even I have not got any follow up from your end.
So its my humble request to you help me to get my money back as soon as possible and here I have attached the money receipt.
Thank You
Regards
Kamal Lochan Das
Mob - [protected]/[protected]
Reshma Kausar (CDSO) convinced me as well as my family to become a member of Mahindra Club and I agreed with her though I had enough trust on Mahindra Brand and for this member I paid Rs.26200/- cash where I received a provisional Cash Receipt on dated 16/03/2014.
She called me once to complete some formalities of documentation but unfortunately after one month of my member I failed to present myself over there due to my Kidney disease(PUJ Obstruction) and I went for treatment at Apollo Hospital Bhubaneswar for a month and after discharge my doctor strictly advised to take BED REST FOR 1 YEAR.
And for this I couldn't avail myself for further formalities and its already been 4 months I have been trying to contact Miss Reshma Kausar for clarification regarding my bad days but not getting and even I have not got any follow up from your end.
So its my humble request to you help me to get my money back as soon as possible and here I have attached the money receipt.
Thank You
Regards
Kamal Lochan Das
Mob - [protected]/[protected]
We got a call from telecaller of Club mahindara & we attended their session at R-City mall, Ghatkopar. We spends around 3 hours for their session, after that we enrolled ourselves for their package. After that we paid them 10% amount of total package, which is around Rs. 26500/-.
Due to certain financial constrains, it's not possible for us to continue with them. So we informed them & asked them to refund our money. But they refuse to pay us, because their company policy didn't allow them.
Due to certain financial constrains, it's not possible for us to continue with them. So we informed them & asked them to refund our money. But they refuse to pay us, because their company policy didn't allow them.
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+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
Dear Sir/ Madam,
This is in reference to the Club Mahindra offer which i took in Feb 2008.
Sir, i had taken an offer from the club Mahindra in which their executive( Mr. John) said that by paying an amount of Rs.29, 978/, we will give you a package in which you are entitled for a seven days holiday at club Mahindra resort any where in India. In addition we will also give you Rs. 4000/ food vouchers plus a Sony handycam and 2nd Ac to and fro train ticket from source to destination and vice versa. After signing an agreement in which all the things which i had mentioned above were mentioned, i gave the executive a cheque of Rs approx 29, 978/.when i asked him that i am not interested in the membership, but i am only interested in the offer, the executive then further told me that when you will return form your trip, you will send me a request to cancel the membership and then its all over. But for that you have to give me some post dated cheques (PDC) so that i can process your trip. Keeping in view that i will be going for a trip in May 2008, i gave him the PDC starting from June so that when i will came back from the trip i will apply for cancelation of my membership and then my PDCs will be cancelled and i don’t have to give them any money. Then i asked him that in May only i m interested in going to the trip to Kerala. He promised me that yes he will give me the dates. After about 25 days i received a letter from club Mahindra in which it was mentioned that my ECS will start form 7th April. I immediately informed the executive that i had not applied for ECS and hence therefore i had given to you the PDC, then how the club Mahindra sent me the letter in which it is written that my ECS will start form April. I also informed the club Mahindra at their Lucknow office regarding the case that i had given the PDC to your executive and in no case should the money be withdrawn from my account under ECS, because I had not applied for any kind of ECS.. The lady at the club Mahindra (Ms Sakshi) said to me that please don’t worry, we Will take care of the same. On 10th April when i checked my account status, i found that the amount of 4858/ was deducted from my account and was credited in the account of club Mahindra. I immediately informed the executive about the withdraw of the amount, then he assured me that within two days my money will be credited back to my account. Sir till now i have called many times to their executive as well as to the head of their Member Relation department (MRD) Ms. Preeti. But they always say that give me two days, give me 3 days and so on. In the agreement form also it is clearly mentioned that I had opted for cheques and not ECS.
Sir, when i have not opted for ECS, how the, money from my account had been debited. This means that they( the Club Mahindra) had tempered the cheque, which is a case of fraud. Also how the bank (Punjab National Bank) had honored the amount when i have not give them any consent letter. Also when i asked about the dates they have to confirm me for my trip to Kerala, they said that the said dates (9-12 May 2008 at Kerala) are not available . So you have to take another destination. Initially i was promised that whatever dates you will ask and the destination, we will provide you, and after 20 days they said that the said dates and destination are not available. Sir this is a case of cheating. when i get fed up with the Club, then I decided to cancel the offer and I asked about the cancellation of my trip, they said that it will take approx one complete month for the process for refunding your money of 29, 978/.
Sir, i am highly confused that my money is blocked, i am not able to get my money of 29, 978/ and 4848/.
Sir kindly do the needful so that i can get my money back as soon as possible.
Thanking you sir,
Yours sincerely
Pooja Agarwal
Club Mahindra Membership Id no - 586600
Phone No-[protected]