concord motor Ernakulam - alloye

My Fiat linea Emotion has started noisy - a jerky noice from left-front below to shock-abs. I've talked with one of the Service Advisors in Corcord Motors, Ernakulam. They told me that some part needs to be replaced. I gave my car to Concord Motors on 18th may 2012, two days later they told me that the part is not available and I have to wait for 2 weeks... now they are telling alloye problem pls take necessay actaion concord red no KL -O5-AC-1956 AC THOMAS MY NO 09656637836