[Resolved] Cox And Kings — refund of our deposit money | |||
we 6 person had paid rs. 50000/each on 19.09.2013 for Chaina tour. it was cancelled due to visa problem in your side. your tour operator M/s Gouri travels and mr.Tejas Shinde (Mob.no.[protected]) had collected our bank details for refund purpose; but further we could not make contact to Mr. Tejas Shinde due to switched off mobile. Hence it is requested to look in to the matter and refund our money as early as possible. Thanks. Mr. Sanjaykumar, Mr. Halgane V.S., Mr. R.B. Shinde, Mr. Salunke Pralhad, Mr. Jagtap Wamanrao, Mr. Solankhi Baban. Was this information helpful? | |||
Sep 3, 2016 Complaint marked as Resolved Verified Support Oct 21, 2013 Cox & Kings India Customer Care's response We would like to look into this matter with immediate effect. We request you to kindly mail us the details of the issue along with your contact details to [protected]@coxandkings.com. This will help the concerned team to get in touch with all of you as soon as possible. Your Unique Reference Number(URN) is 2013_18 Kindly mention the URN in your mail. Team Cox and Kings India Verified Support Jun 13, 2014 Cox & Kings India Customer Care's response Hi amin_prakash, Thank you for getting in touch. Rest assured that our customer relationship manager will contact you to resolve the issue as soon as possible. Warm regards, Team Cox & Kings India | |||
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+91 11 2676 8811 [New Delhi]
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Turner Morrison Building, 16 Bank Street, Fort, Mumbai, Maharashtra, India - 400001
I recently went magnificent Europe tour 2014 on 13th May 2014, we are total 10 persons we are totally upset with their service and what they have committed not given and taken money in advance while telling their tour manager he saying I don't know any thing you have to talk to your Cox and kings agent in India, we are in Europe how we can talk to them and while talking them from Europe Cox and king office people say we have sent the message to head office mumbai but we have not get reply., as days are going on and our tour completed, They make us fool and taken money we have written 3 page complain in their official e.ail id if we not get any refund or action we will go to consumer court and other necessary action
Our 10 people not suffer our all other tourist have same problem, our group people and other member suggest even your enemy not to suggest or recommended Cox & king