[Resolved]  Credit Card — Payment

To
The Manager
Customer Care
ICICI Bank Ltd


Ref ; Card No [protected]

Dear Sir,

We have issued for Rs.4500.00 vid No 001402 dated
21.01.10 drawn on Axis Bank Ltd, Sadar Bazar , Delhi and given to your collection agency vide Receipt No 0110A0245290G dated 21.01.10 of S. Sabherwal & Co, Delhi through their representative Mr P.K.jha against my above card.

We have not received confirmation from your side

Kindly confirm.

Thanks & Regards

M.L.Sachwani
Mobile [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir,

I have been using SBI Credit Card form last 4 months. My Credit card no is [protected] & valid till 11/11. My first bill was Rs. 2355 & that had been paid by HDFC check No.599089 & I have got the receipt for that Recpt. No. is 186148 of Jumbo Courier Co. Pvt Ltd. But this check has not been presented in the bank & check has been lost. Next bill had been generated & all the late fine, finance charges & all the thing had been charged, & when i complaned to the customer care for the charges of latefine & all the have promised me that sir, kindly make one thousend payment & this charges will be diducted from your bill. Thereafter I given a another cheq of Rs. 1000 No. is 599091 of HDFC bank but on 03/03/2008 I got a call from the customer care that your check has return due to insuficiant fund. When i call the customer care of HDFC Bank they are saying "599091 no of check has not been presented for payment." And I also visit the bank for the confurmation the same, but according to the Bank statement, that cheq has not been presented to my bank.
This time I am geting a lote of diffurent types of calles. Kindly help me to shortout of this problem.
Sir,
I have madea transaction of Rs.7083/- last month. and June, 6th was my due date. I deposited the payment cheque(#631180, ICICI) at your drop box located at Community centre, New Friends Colony, NewDelhi on 4th of June. But i received a few calls from ur side on the next few days asking for payment and i given the details. But even after that, yesterday, i got a message from your bank that the payment was overdue and i have to pay Rs.360/- immediately. Moreover, the money has been deducted from my account, yesterday.
I am using credit cards for a pretty long time and this is the first experience i got from a bank. This is the first time, I am using your card. So pls reply with your decision on this, so as i may decide on the future usage of the said one. Waiting for your positive response.
Kindly look into the matter, urgently and waive off the fine charges considering the fact that, i have made the payment in time and the delay was from your part only.

yours truly,
Saju Thomas
Mob:[protected]
On Mon, Jul 28, 2008 at 11:50 AM, yogi kadian <yogi.[protected]@gmail.com> wrote:

Dear sir,

my credit card no is:[protected]
name: yogender kadian

I used my barclay card to fill petrol of rs 400, my due date was 10 june so i made payment of 450 on 3 june08 using axis bank power transfer, but i was not aware to use visa transfer than power transfer in axis bank for payment because this is my 1st time to use any credit card, then i ask to axis bank & thaey told me that its debited already on same day so ask to barclay bank for receiving of payment. then barclay sending me self generating statement including penality i was surprised & talked to barclay Ccare[protected] & they told me every time that complaint in process, in process...

i m totaly frustratred now, i m wasting my time, no one able to take responsibility /ownership to solve my problem, even i told that if nobody able to resolve my issue pls take again 450 rs, alraedy i paid 200 more a minimum amount .

this increase my BP, i m migrane patient now, i have no other work now, only to call CCare & they reply same ur complaint in process, give some more time.

Now my aim is to break maximum user & says to every body that if any body wants to be heart patient use the barclay card, my aim to inform atleast 1000 user about ur service.

pls find some record of my call to ccare

I also sending compalint to RBI & Consumer court for ur service & hrasment to me.

Himanshu: 1.05 pm - 25-june-08
prashoir:11.55 am: 1july08
rakesh singh: -10.00 am-21-july08
ratan: 1030am:-28july08

pls find payment id & proof

payment id: [protected]
bank: axis bank
date :03-june 08




--
Regards
Yogender Kadian
[protected]
Mr. Sagar and Mr. Sandip call us from Delhi and speaking abusive words to me and my hssusband. they told us to my son to, we will kidnap you, we have close your card since 2006,
card no. [protected]
[protected]
They are calling from[protected]Delhi).
I contactad Ahmedabad HSBC Branch, they told us there were no data of your cards. please help otherwise we will complain to police station.

yogesh shah
Sangeeta shah
sir,
i have already paid my december month payment for card no.[protected]. Normally i have paid three payment cheques for 2 cards of mine and one card of my friend Mr.Kumaswamy .S. Last month due to shortage of cheque leafs i have sent the payment Rs.8361 for card No [protected] seperately and payment Rs.1873 for card Nos.[protected] & [protected]. i have contacted so many times to your customer care office but i could not get the line to customer care people. Is there any direct number to contact the customer care peoples? Now i find that you have credited the amount Rs.1873 for [protected] agaist Rs.194. I dont know who is at fault. i may be wrong, why you have not informed me? How you have credited the the total amount to one card payment? ok, due to some deposit problem you can credited like that then why you have not informed me in advance? This would have been informed earlier means i can sent another one cheque to the same card. I thought i have paid on time, but now i have find i am at fault. This is the second time i am facing the problem with you. If it is continued like this then i will surrender all my cards. I will never pay any late fee to this account. Now i am going to pay only two month payments(Dec and Jan) without late fee for the card no. [protected]. Kindly accept it and do the needfull.
Regars,
D.Eswran
To
The Manager
Customer Support
ICICI BANK
CREDIT CARD DIVISION


Dear Sir/Madam,

I am a Credit Card holder of your Bank since Dec’06.Recently, when I go through my card statements, I have been surprised to observed that your bank has taken additional money from me in forms of Interest & Late payment charge. I am attaching herewith my transaction detail for your convenience.

It clearly reflects that you have taken Rs.2865.62 as Interest & Rs.3000.00 as late payment charges.

In this context, I have decided to pay Rs.4000.00 against my total purchase of Rs.3873.00 in the previous cycle to settle the entire due amount, while I would request you to reverse back Rs.1353.67 (Balance due showing against total due) carried as additional cumulative charge in form of late payment & Interest etc.

Awaiting for your early response on the subject issue.


Regards,
Prabhat kumar Roy
Card no-[protected]
RE: 'ICICICARE=[protected]' level2complaint/ Credit Card‏
From: vinod dixit ([protected]@hotmail.com)
Sent: 13 April 2009 07:07AM
To: customer.[protected]@icicibank.com

Dear Sir,
From 3rd April onward I have been chasing for my complaint but without result. The trailing mails are proof of that. The due date for payment is fast approaching & I may assure you that I am not going to pay A SINGLE PAISA for the said amount.
I MAY NOW ALSO INFORM YOU THAT IF MY CASE IS NOT SOLVED IN A WEEKS TIME I SHALL BE LEFT WITH NO ALTERNATIVE LEST TO WRITE TO CONSUMER COURT.

THANKS & REGARDS

VINOD DIXIT
[protected]


[protected][protected][protected][protected]
Date: Thu, 9 Apr 2009 18:57:37 +0530
From: customer.[protected]@icicibank.com
Subject: RE:'ICICICARE=[protected]' level2complaint/ Credit Card
To: [protected]@hotmail.com


Dear Sir,

Thank you for valuable information.

We regret for the inconvenience caused to you.

We have escalated your issue and realize that we will need few more days to revert to you.

We request you to provide us with sufficient time as requested, to resolve your query.

Looking forward to your cooperation and patience in the interim.


Sincerely,

Santosh Nirgun
Customer Service Executive,
ICICI Bank Limited.

CONFIDENTIALITY INFORMATION AND DISCLAIMER

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.




-----Original Message-----
From: vinod dixit ([protected]@hotmail.com)
Date: Wednesday, April 08, 2009 08:52 AM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: RE: level2complaint/ Credit Card

Dear Sir,
Yesterday I got a Call from Mr. Santosh tel no[protected] for the above at 4.30 PM and was briefed about the same.
Now as for the telephone no from where I made the call I have to state that the call was made from my office board no's.May be the hunting line i.e. 14The above is for your information.
Thanks & Regards
Vinod Dixit
[protected]



[protected][protected][protected][protected]
Date: Tue, 7 Apr 2009 18:46:17 +0530
From: customer.[protected]@icicibank.com
Subject: RE:'ICICICARE=[protected]' level2complaint/ Credit Card
To: [protected]@HOTMAIL.COM


Dear Sir,

Based on our telephonic conversation, we have escalated your issue and realize that we will need few more days to revert to you.

We request to provide the telephone number from which you made a call on March 19, 2009 for stop payment against your bill payment of LIC.

We request you to wait for 4 working days.

Looking forward to your cooperation and patience in the interim.


Sincerely,

Santosh Nirgun
Customer Service Executive,
ICICI Bank Limited.

CONFIDENTIALITY INFORMATION AND DISCLAIMER

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.





-----Original Message-----
From: vinod dixit ([protected]@hotmail.com)
Date: Tuesday, April 07, 2009 02:44 PM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: RE: level2complaint/ Credit Card

Dear Sir,
Madam Mugdha from coustomer care called me at my mobile at 2.40 PM from tel no[protected] for the trailing case.
She was briefed for the same.
This is for your information and records.
Thanks & Regards
Vinod Dixit


[protected][protected][protected][protected]
Date: Mon, 6 Apr 2009 20:54:17 +0530
From: customer.[protected]@icicibank.com
Subject: RE:'ICICICARE=[protected]' level2complaint/ Credit Card
To: [protected]@hotmail.com


Dear Sir/Madam,

This is in reference to E-mail received on April 03, 2009 to Mr. Anirudh Kamani regarding query on your Credit Card Number 4477 XXXX XXXX 6025.

We regret for the inconvenience caused to you.

We have escalated your issue and realize that we will need few more days to revert to you.

We request you to wait for 2 working days.

Looking forward to your cooperation and patience in the interim.


Sincerely,

Santosh Nirgun
Customer Service Executive,
ICICI Bank Limited.

CONFIDENTIALITY INFORMATION AND DISCLAIMER

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.



-----Original Message-----
From: [protected]@icicibank.com ([protected]@icicibank.com)
Date: Friday, April 03, 2009 02:16 PM
To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: level2complaint/ Credit Card


Name: vinod dixit
Product: Credit Card
Account No: [protected]
Application No:
E-mail address: [protected]@hotmail.com
Mobile no: [protected]
Telephone no: +91--
Service Request(SR) No:[protected].
Details of complaint: Dear Sir,
I spoke to Mr.Abhijeet at 1.25 PM today to know the statusof my complaint but did not any response .Kindly let me know the status by return mail.
Hoping for an early reply.
Thanks & Regards
Vinod Dixit
Dear Sir,
I would like to bring some facts before your self :
1. I got a SMS Massage on 02.03.09 that LIC Primium will be paid on 27.03.09 if paid contact 7 days before or inform us not to pay the same.
2. I spoke to coustomer care Madam Nasia on 19.03.09 at 2.15 PM informing that I have already paid the primium and you need not pay the same.
3. I recieved a SMS Massage on 24.03.09 tha Rs. 10001/- has been paid through credit card.
4. Again contacted coustomer care on 24.03.09 at 7.00 PM Spoke to Mr.Ranjay and Mr. Ravi and briefed them of the same, My complaint was registered vide SR NO.[protected].
Sir from above it is amply clear that since I have already paid the primium and informed coustomer care about the same in the stipulated time frame, the transection made by you is totally unjustified and uncalled for. The same may kindly be reversed and should not be debited to my account.An early action may kindly be taken under intimation to me.
Thanks & Regards
Vinod Dixit
[protected]
[protected]@hotmail.com (alternate mail address)



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Dear Sir,

I had made cash payment of Rs. 8970/- of citibank personal loan by cash in month of march to the Sunil representative of Crown coureir company pvt. ltd.

But till this date he has not given the payment to citibank or returned to us,

Kindly do the needful.

Regards

Deepak
[protected]
Dear Sir,

I had made cash payment of Rs. 8970/- of citibank personal loan by cash in month of march to the Sunil representative of Crown coureir company pvt. ltd.

But till this date he has not given the payment to citibank or returned to us,

Kindly do the needful.

Regards

Deepak
[protected]
Dear Mr. Sachwani,

We apologise for the inconvenience caused.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

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