[Resolved]  Credit Card of State Bank of India — NO DELETION OF MY NAME FROM CIBIL DESPITE ISSUANCE OF NDC

S.K.RAJWANI
10-B/9, Nityanand Baug,
R.C. Marg, Chembur,
MUMBAI-400 074.

Mob: [protected]

Dt. 26.10.2007

Dear Sirs,

I was 1st issued an SBICARD under No. [protected] , in 1 9 9 7.

The transactions were in order and payments prompt.

The Loan offer of Rs. 25,000.00 led to all the problems.

There arose disputes, and finally after a great deal of correspondence and telephonic talks, from New Delhi, with Mr. R A H U L S H A R M A ( Mob Nos. [protected], [protected] and[protected] a settlement was reached and recorded, duly accepted by SBICARDS, New Delhi.

It was an orally accepted condition with Mr. Rahul, that periodically, SBICARDS, would issue balance certificates, to avoid any subsequent disputes, in this regard, and finally a NO DUES CERTIFICATE.

All payments were made, as agreed, by way of DD’s on Canara Bank, payable at New Delhi.

Despite an assurance, from Mr. Rahul Sharma, of issuance of N O D U E S C E R T I F I C A T E, instantly upon receipt of last payment, this N D C was not forthcoming despite the payment being made in Sept. 2007.

Thereafter, I had to travel to New Delhi, to procure this N D C. After a great ordeal of over 5 visits to different offices of SBI and labour of 2 days, I could procure this N D C on 11.01.2008, duly signed by Manager- Payment Assistance, under Tracer No. TC – GGN[protected] on. 11.01.2008 ( erroneously dt. 11.01.2007).

Now despite the ALL THE PAYMENTS BEING MADE, AS PER RECORDED TERMS, MORE THAN OVER T W O Y E A R S ago, I am still being treated as a defaulter, getting emailed statements showing payments still due, getting calls to repay the dues, and the name appearing in CIBIL, amongst others.

I request you to please look into the matter, and arrange to stop all the nuisance being caused as in last para above.


Please advise me via my email.

Yours faithfully,

S.K.RAJWANI