[Resolved]  Croma Retail — tower fan

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Chennai, Tamil Nadu

Baskar Kv <[protected]@gmail.com> 13 June 2012 10:35
To: [protected]@cromaretail.com
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DEAR SIR/MADAM,


PSE NOTE I HAVE PURCHASED ONE CROMA TOWER FAN


CRF0016 ON 01JUN2012 FROM YOUR INFINITI RETAIL LTD


KENCES TOWERS NORTH USMAN ROAD T NAGAR CHENNAI 600017


IT WAS WORKING PERFECTLY WITHOUT ANY NOISE FOR FEW DAYS


BUT FOR THE PAST TWO DAYS IT IS MAKING NOISE WHILE WORKING


I AM VERY DISAPPOINTED WITH THE PRODUCT X I WOULD LIKE SOME


OF YOUR TECHNICIANS TO CHECK ON THIS IMMEDIATELY X


MY CONTACT MOBILE NO IS [protected] CHENNAI


MY HOME ADDRESS IS NEW NO 11 OLD NO 5/1 FIRST MAIN ROAD, SEETHAMMAL COLONY,


ALWARPET, CHENNAI 600018 AND MY RESIDENCE TELEPHONE NO IS 24356517


THE CORMA SHOP REPRESENTATIVE INFORMED ME THAT THIS IS ONE OF THE


BEST PRODUCT OF TATAS X FURTHER FOR YOUR INFO I HVE MADE PAYMENT


FOR THE PRODUCT ON 31MAY ITSELF WHEN I VISITED YOUR SHOP WHEN THERE WAS NO


STOCK OF THE PRODUCT X THIS PRODUCT WAS RECEIVED ONLY NEXT DAY I TOOK DELIVERY


OF THE SAME ON 01JUN. X I HOPE U WILL TAKE IMMEDIATE ACTION ON THIS AND


EXCEPT A REPLY BY EMAIL ON THE ACTION TAKEN AT YOUR END


TKS NRGDS


K V BASKAR
EVEN AFTER THIS COMPLAINT I HAVE MADE FIVE FOLLOWUP EMAIL TO THEM BUT TILL DATE NOT EVEN AN ACKOWLEDGEMENT
IS GIVEN BY MAIL AND IT IS VERY BAD ON THE PART OF TATA GROUP OF COMPANY TO BEHAVE LIKE THIS X I HEREBY WOULD
REQUEST ANYONE BUYING ANY PRODUCTS FROM CROMA TO BE VERY CAREFUL AND SPEAK TO THEM REGARDING COMMENTMENT
BEFORE ANY PURCHASE IS MADE