Datawind — Damaged devices and delay in supply of tablet pc and complaint not answered

I have complaint of Data wind company so called Akash tablet providers; to which government supported. I booked “akash” 2 yrs back. They delivered it this week. I was shocked to see the sreen of pc has crack and scratches; I didn’t get even the guarantee card and manual. I reported immediately on company web site but no reply from the [protected]@datawind.com nor any reply from the customer care. On the top of this the mobile no provided is switched off, and no one answers call on technical support no. These numbers are also not available on website. It’s a fraud company. I was told that there will be two usb ports to attach pen drives. There is only one port that too is micro usb, for which no extra cord is provided. No reply from the company since 3 days on the complaint. Users pls dont purchase any products from this company as they are big frauds. After all govement project mila to paise khila ke hi mila hoga inko.