Datawind Innovations Pvt. Ltd. — Non delivery of product and non responsive

Very surprising, these guys accept orders on their website and seems never deliver the tablet.
I booked their UbiSlate7+ in the last week of March. As per the instructions on their website, If one sends the cheque in advance, gets preference in delivery with free shipping. So, I sent them the cheque of full amount. Their cheque got cleared from my bank on 7th April and since then, I had emailed them multiple times, filled the contact us form on their website, tried reaching their toll free number but no response at all.
Now I see someone selling this same tablet on ebay with delivery within 10 days.
Seems these guys are just taking consumers for a ride. Complete irresponsible and unprofessional.

Pankaj Jain
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I HAVE ALSO BOOKS UBI SLATE IN THE MONTH OF DECEMBER 11 AND PAYMENT MADE IN ADVANCE AND SAME HAS BEEN CLEARED ON 1/2/2012 FROM MY ACCOUNT

ON MAIL BY ME TO DATAWIND IN APRIL 12, I HAVE RECD ONE MAIL ON 20 TH APRIL 12 STATING THAT YOU WILL RECEIVE THE TABLET WITHIN 24 TH APRIL 12 TO 7 TH MAY 12, BUT TILL DATE I HAVE NOT RECD THE SAME AND NOT RECD ANY REPLY FROM THEM OVER PHONE OR MAIL .

I THINK THIS IS FRAUD CO AND ALL SHOULD SUE HIM


SANJAY B
Dear Pankaj Jain,

Kindly share your payment details at [protected]@datawind.com

Regards,
Datawind Support Team
Dear Sanjay,

Ubislate7+ has been launched and deliveries have been started. Very soon you will receive your device.

Regards,
Datawind Support Team
We have ordered 3 Nos. o[censored]bislate 7+ from Datawind Innovations Pvt. Ltd., on 10-March-2012 with DD for Rs. 2999/- Each.

The Demand Drafts were encashed by the Company within no time (within two days). But, there is no response about the delivery of items.

We have requested for the confirmation mail for receipt of Amount, which they have obliged. But, there is no response for any mail asking for the delivery schedule.



I feel this is a company with INNOVATIVE idea of making money (collect money and run off) !!! :)

This is two months after and today their emails are also bouncing back !!! (is this indication of Company Closed down and ran off with money)
Dear pankajjain76,


Kindly share your contact details and booking id and your matter will get resolved ASAP.

With Regards,
Datawind Innovations

change of screen

Sir kindly request for you of my tablet . my tablte screen is Crashed so this change of screen

Tablet not on

i am purchase a tablet o[censored]bislate 7cz last month. but at present my tablet not on continue fan is running. how can start my tablet.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Datawind Innovations
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    948
    Pending
    238
    Resolved
    474
    Datawind Innovations Phone
    +91 18 3514 1330 (India)
    +1 855 3282 9463 (North America)
    Datawind Innovations Address
    108-109, G.K. House, Futuristic Solutions Research & Development Private Limited, Sant Nagar, New Delhi, Delhi, India - 110065
    View all Datawind Innovations contact information