[Resolved] DD Motors/Maruti Zen — Faulty Repair | |
Hi, I had gone to DD Motors Mayapuri on 19th July 2008 to get the Fuel Pump checked for my Maruti Zen Car. After they diagnosed the problem for the Fuel Pump which was a loose connection, I got to know that now the AC was not working for which the blame was put on me that it was not working from before, the same morning I had used it. Another thing the front headlight was found cracked which again they blamed that it was cracked from before. What kind of pathetic customer service is this that you blame your customers for everything that you do. Also I am amazed the way they handle the customers cars. You go in with a problem which is resolved but you come back with another 2. Regards, Pankaj Aswal [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
I had gone to DD Motors Mayapuri on 30th July 2008 to get the normal service & for change both the bumper of my Maruti Zen Car. After they diagnosed the problem start in the igniation and was start missing, loose connection, when I contact service adviser at 7.30 PM that I am facing problem pl listen my problem and take care topmmorow but he refuse to listen and say come tomm with the vehicle and cut the phone, after so many call then again he pick-up and listen ans was told to me I will you tommorow and dignosed the same but till date no body revert to me. Also note that the Feed back form was not given to me. What kind of pathetic customer service at DD motors Also I am amazed the way they handle the customers cars.
Reply
I had gone to DD Motors Mayapuri on 30th July 2008 to get the normal service & for change both the bumper of my Maruti Zen Car. After they diagnosed the problem start in the igniation and was start missing, loose connection, when I contact service adviser at 7.30 PM that I am facing problem pl listen my problem and take care topmmorow but he refuse to listen and say come tomm with the vehicle and cut the phone, after so many call then again he pick-up and listen ans was told to me I will you tommorow and dignosed the same but till date no body revert to me. Also note that the Feed back form was not given to me. What kind of pathetic customer service at DD motors Also I am amazed the way they handle the customers cars.
Regards
Rajeevg
Regards
Rajeevg
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