[Resolved]  BSNL - Hyderabad — Delay in refund of telephone deposit

I had applied for shifting of my landline phone No.27560320 installed at 202, Sai Bhaskara Rao Residency, New Nallakunta on 24.01.2008 to Narayanaguda just opposit to Blood Bank. The application for shifting was submitted at the Musheerabad Area Office on 24.01.2008 and a work order was issued on Barkatpura Exchange.

Thereafter what happened God knows, my application has yet to see the light even after 18 days. This is the efficiency of BSNL, Hyderabad. Now, who is resposible? Will BSNL go into the complaint and fix resposibility and nail the culprits?
If no action is initiated, BSNL will be sending wrong signals and further spoiling their already tarnished image. I am giving the complaint at the risk of being harassed .

I hold telephone number at Rajendranagar area of Hyderabad city NUmber[protected].
This telephone number is faulty for the last twenty days. In spite of several complients the telephone is repaired. Kindly see that the telephone is restored at the earliest. Thanking you
Dr. Y. Gangi Reddy
Faculty, NIRD, GOI, Hyderabad

Hi sir,
I have raised a complaint about 3 to 4 times as my residence phone number will not work every now and then.

The instrument itself is at fault. A couple of technicians had called in to know the problem and I had clearly told that there is a problem with the phone line and the instrument too is faulty. They said that it will be taken care & till now its not. The problem is with the receiver. As is not working, I have taken the receiver of my flat intercom & using the phone. Its now been a couple of months & as they have stopped calling to know whether the issue is resolved, I went ahead & purchased a handset locally by paying Rs. 3, 400/-. This is the first issue.

The second issue is that once a call is made the line does not disconnect immediately. It takes another 2 minutes for the ring tone to come again to make another call. I have to keep checking now & then whether the ring tone is back or not.

The third issue is that now the phone line too is dead. I asked my friend to raise a complaint and she did. Its been 2 days now & still no one has called to rectify the complaint.

I hope someone from the company reads this and will take necessary steps in resolving the on going issue as soon as possible. My phone number is 23002220.

I asked BSNL to shift my phone. For last 2 months it is not done and they sent bill. This is the way bsnl is working.

i have prepaid connection no [protected] and i use 24581330 land line from past 15 years, your prepaid connection and landline connection has no clarity in rajendranagar area and i heard in total hyderabad and the call gets cut every 20 or 30 seconds most of the time to complete a simple call we have to make 4 calls and moreover i had post paid connection where i paid 249/- for sim then to convert to life time incomming they took another 749/- where call charges were high, then to change to general 225/- then to venellaplus 180/- then to 1 paisa per call 45/- all this within a span of 3 years BSNL is minting money with no service given to costmer at all i am thinking of going to consumer forum, i heard bsnl does all this meschief to increase sale of other providers and even towers are distanced wrongly so this disturbances, rectify early or you may have lot of problems as all bsnl users feel the same, if you don't believe me take public opinion.

My phone number is 24001700. one month back I have given complaint, (two times) but no response. Problem is in my house, no body come to my house not rectified the problem.No incoming and outgoing calls, phone is fully dead.Very serious problem but bsnl service people are neglecting.