[Resolved]  Delhi Transport Corporation — ROUTE NO. 73/108 INCONSISTENT SERVICE

Address:

West Delhi, Delhi

Hello Sir,

We have been witnessing a very poor service provided by DTC route number 73 and 108 starting from from Hari Nagar Clock Tower.

For example, In morning between 7:05 to 7:25 either 2-3 buses for same 73 route will start *together* and never on their time.

The passengers have to wait for long hours due to their inconsistent timings.

Moreover it is also observed that these 2 route buses are either very FEW. If not then we are facing huge difficullty to get these buses from Hari Nagar Clock Tower itself.

The drivers are in very hurry that they never properly stop buses and passengers have to board bus in a slight moving bus and that too never towards bus stop and on main road. All this is due to the fact that the drivers are either inconsistent timing or they just want to finisgh number of rounds and no matter whether the service rendered to public is of good quality or not.

Similary in evening at Mayapuri Depot both routes have same story. Either 2-3 buses with come in jitter with one full and others almost empty.. And
they will never be on time. I have personally waited at mayapuri for almost 25-30 minutes waiting for 73 and 108 and then I had to drop idea to wait for them many times.

Can you kindly review the services of these route numbers and review that behaviour followed by drivers. The services are deteriorated in last 1 year to a very bad extent. Our daily routine gets severly impacted due to their inconsistent timings and no bus at all for half hours especially between 7 to 9 am and then 7 to 9 pm

Thanks & Regards
A commuter from hari nagar