[Resolved] Dell — non-receival of laptop | |
Dear sir, I am a mba student.I have paid money to buy dell's studio-14 on sep,2 through dd(indian bank) & i send the dd through courier.I have received a confirmation mail from "DEEPAK RANGASWAMY",the very next day.And i was assured by him that i will received my laptop within "7"days.But till now(october 1) i not yet received my laptop. And now they(persons working in dell) are telling that they have stop the manufacture of studio-14. And now without my knowledge they have change my order to studio-15.If call to Mr.DEEPAK RANGASWAMY, i am receiving only voice msg that he is not available, from him.I have ordered it for my summer project(15 days). Now i finished it. I am going to start my 6 months project shortly.And now i want my laptop immediately. Due to "DELAY"&"CHANGING MY MODEL WITHOUT MY KNOWLEDGE" i need a compensation.As for compensation instead of studio-15 i need "XPS17",with the same configurations as i ordered studio-14.If you delay it further then i should take only legal action against you. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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