[Resolved]  Dell — cheated by the retailer

Address:Chandrapur, Maharashtra

The shopkeeper sold me a laptop that belongs to dubai but didnt inform me about it while i purchased it. I came to know about it 4 months later from the dell customer care. Now i am not getting any service from the shopkeeper also the dell, india customer care people are helpless because the laptop does not belong to india.
The laptop is still under warranty even though the retailer refused to provide any service.
He is not even ready to extend the warranty though i was ready to pay the money required by dell for doing so.
kindly help me. I have been cheated by the retailer in a very bad way.
the key board also have a problem from th every beginning i bought it.
I bought the laptop from
My computers,
atharva computers,
beside yashwant stadium,
nagpur.
my contact no. [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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DELL — Cheated by DELL

Hi

I have ordered a laptop from DELL. At the time of payment, they told me that it will be delivered within 10 working days.

Now after 2 weeks, they are saying, it will take another 2 weeks due to shortage of parts.

Now, when I am asking them to cancel the order and refund my money, since I cannot wait for 2 more weeks, nobody is replying.

Beware of these cheats in India - DELL !!

Thanks
Gaurav

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