[Resolved] Dell — product and service | |||
my name is shubham kumar.i am lived in lucknow(u.p.).i am a student and also doing job for part time at aegis pvt.i had been purchased a laptop notebook vasrtro 1015(service tag is jzslrq1) at 13-aug-2011 from INFO SHOP,LAL BAG LUCKNOW.i hag got some damage in system after 1 month .i had given the system to dell service center hajrat ganj , tej kumar plaza.there was replaced a part of system(MBD) ,the service order is[protected] and ingineer assigned Asif Raza at 27-sept-2011.but my problem not resovled due to wrong replacement of part of system by engineer .there was created some display problem due to replacement.i had many times claimed for that issue .i got mantally and physically dispressed . when I claimed right many times then they accepted that some mistake occurred from them .but they not make any service order for safety of self and resolve that issue .i had got again display issue and more then I called at [protected] for complain .they had given home service and replaced my system LCD.but my problem stil remaining same and I have got fully disturbed from dell service and product .i had purchased system without help of my preants .they are angry also .Now ,I do not want any replacement in that system. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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