[Resolved]  Dell Desktop — Hardware problem

Address:Kheri, Uttar Pradesh

Dear Sir,

I have purchased a New Desktop Dell Computer (Model - Inspiron with Monitor 19" TFT) on 22.03.2010 from M/s Impulse Micro Electronic Pvt Limited , D-28, Sector H, Aliganj, Lucknow ([protected]@yahoo.com ,[protected], 4016189) vide sales invoice No. IMPL/SL/565/09-10 Rs. 29978/- with a warranty for one year till 21.03.2011.
The above desktop is not working since 12th July,2010 due to some hardware probleme in CPU , hence i lodged complaint with my dealer and on custmer care no. [protected] , [protected] but till now there is no response for the same.
Please look into the matter and solve my probles with extend the waranty of the said unresoloved period.

Brij Mohan Agarwal
Mishra Puram , Kheri Road
Lakhimpur Kheri (UP)
+91 [protected]
bma.[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dell Desktop — NO SERVICE

I PURCHASED AN DELL DESKTOP WHICH BECAME DEAD IN LESS THAN A MONTH, I REGISTERED AN COMPLAINT AGAINST IT AND I WAS PROMISED THAT THE PROBLEM WILL BE RESOLVED WITHIN 7 WORKING DAYS BUT ITS ALREADY AN MONTH AND I COULD NOT GET ANY SERVICE NOR ANY INFORMATION REGARDING MY COMPLAIN AND I M VERY DISSAPOINTED WITH THE SERVICE DELL PROVIDES

Dell Computers(Inspiron 19 Desktop) — Technical Issue

I purchased the dell inspiorn 19 desktop in june 2010 there are some technical issue in my desktop on 20.09.10 and on the same day i register a complaint through dell customer care. my case no.is 5414650 dated 20/9/2010 and till now it is pending. Moreover there is no communication from any of dell representative. I don't know why have they taken my mobile no. or alternate mobile no. and my e-mail id when they wee not supposed to contact me? While i've enquired five times at my own cost.
When i enquired on 06.10.2010 they told me that today(on 6th oct) my case is going to be handle positively and they gave me the engineer's mobile no. also but when i contacted to the engineer (Mr. Ansar) at 6.00 p.m on the same day. He told me that my complaint is going to be handle by another engineer Mr. Sukhdev then i asked Mr. Sukhdev and he told me that he can not come today and told me that another engineer Mr Ramveer will come tomarrow & my complaint will be deal positively. Today when I contacted to Mr Ramveer he told me that he will come in the evening but When he did not come in the evening then I ringed Mr Ramveer but he did not attend my phone. Then i called to the senior person of all these persons at 7.00 P.M enquiring about the status of my complaint & asked him whether he is a dell engineer or not then he told me that he is working with wipro. Now its enough because almost 20 days has already gone and I could not use my system and i'm suffering a lot just b,caz of this type of responce which i'm getting from dell officials.
ajay tyagi
dear sir,
I have dell desktop computer it was not started message showing is entering power save mode dellin2020M what is the problem pl tell me
Dear Sir/Madam

I have purchased a New Desktop Dell Computer (Model - Vostro / 230 with Monitor 19" TFT) on 12.02.2011 from M/s Deepak Electronics, Bhiwani (Next Retail Shop [protected],[protected], [protected] vide sales invoice No. 7583 Rs. 22000/- with a warranty for one year till 11.02.2012.
The above desktop is not working since 6th Feb, 2012 due to some hardware problem in CPU, hence i lodged complaint with my dealer and on customer care no. [protected], [protected] ( Complaint Rafrance no.[protected] but till now there is no response for the same.
Please look into the matter and solve my problems with extend the warranty of the said unresolved period.

Pawan Kumar/ Veer
C/o Deepak Electronics
Hansi road near Ch. Bansi lal's House
Bhiwani-127021
Mob :- [protected], [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dell India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    3043
    Pending
    0
    Resolved
    773
    Dell India Phone
    +91 80 2506 8026
    Dell India Address
    No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071
    View all Dell India contact information