I am Soumendra Misra. On september 2007 I bought a car from Fortune Ford, Khairatabad, Hyderabad. I financed it from UTI bank. Now I realise that I should have gone to some other bank to finance my vehicle.
To begin with, the representative o[censored]TI (Axis) is highly unprofessional and lack knowledge. He, showed interest till the deal was finalised and I was told that I will receive a welcome kit from UTI head qtrs, Mumbai. I havent received the welcome kit yet and have already paid six installments. I did not even receive my loan account number. I would have never known it, fortunately the collection guy gave it to me.
I tried to reach the UTI representative to get help on this. I even reached his manager for help. He gave me a contact center number[protected]. On contacting that number i get another number[protected] and on contacting this number I get another number[protected]. Here finally I could speak to a lady who assured me that I will receive the welcome kit via registered mail.
I havent received my welcome kit yet. I am trying to reach[protected] but am getting no response. This is what you call after sale service? Rediculous.
I would definetly not recommend UTI to any body. It has got pathetic customer service.
Soumendra Misra
Loan Acc# [protected] Was this information helpful? | 
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