Dell / Laptop — My Laptop Not Delivered Yet!!!!!!!!

Address:

Delhi

I placed an order for a laptop with Dell . Order number for the laptop is[protected].It was to be delivered at my address
on Last thursday. But, in the meanwhile my address changed . So , consignee at my old address refused to accept the order.
Now, I made a request in Dell to update my address but they said it can not be changed now. I said in that case give me an authorization to collect the order myself.I talked with Rathi K (from Customer Care) but , she has not taken any action to update my address or send a communication to bluedart
people that I will collect the order from blue dart myself.RAthi Said that she has sent the Blue Dart people mail but Blue dart people
has refused to do so.

I have been following up with your customer care from past 7 days. But , There has been no action taken.

---Pooja ([protected])