[Resolved]  Dell — laptop brightness issue

Address:

Mathura, Uttar Pradesh

Myself Mradulata verma has purchased Dell laptop on date[protected]. the service tag number of laptop is [protected]. the laptop has replacement warranty n it is in warranty period. the laptop has irregular screen flickering problem. n from almost 20 days it has brightness problem. the screen brightness of the laptop is very high and can't be reduced , because of this high brightness i m suffering in my eyes using this. i have complaint same, their engineer came once and didn't solve my problem. and after that company has not provided any support in the issue. i m continuously suffering in my eyes. i make them call regularly but they make the call unattended by delaying it , saying make a call again after an hour or like. finally in my last call one technical attended and said ' u do what u can do '. i m very much in suffering after this laptop purchasing . i have invested a large amount of money, n paid extra amount for the replacement warranty. now the laptop itself is giving me lots of problem n i want the replaced laptop. the company is not replacing it. i want my laptop to be replaced as soon as possible because day by day my warranty period is elapsing, although it has still almost more than 6 months warrranty period. please help me. my phone number is [protected].
my email id is : [protected]@gmail.com