[Resolved]  Dell — Worst Service

Address:South West Delhi, Delhi

I did such a big mistake when I order a DELL laptop,I ordered a laptop on Aug 11,2010 and till date it is not delivered and they committed to deliver it with in 7 to 10 days and naw its an about a month.I have to follow up on my delivery status many a times but they didn't bother to call once.when ever I used to call at no [protected] Mr.Raju and at no [protected] Miss Gaytri they alway used to tell me that it going to deliver with in two to three days.I don't beleive call them once and they give the same reply.
I think Dell must wind up there business from India.

Regards
Rohit Bhargava
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

MY PROBLEM DIDNT GOT RESOLVED. AND I CALLED 6 TIMES, 3 TIMES THEY TOLD THEY CANT HERE ME AND THEN 3 TIMES THEY RECIEVED AND PUT ME ON HOLD AND DISCONNECTED THE CALL TWISE. ON THIRD TIME I TOLD THE LADY NOT TO DISCONNECT THE CALL AND SHE PUT ME ON HOLD AND DIDNT RESPOND EVEN AFTER 30 MINUTE.
IF YOU PEOPLE NOT GOING TO RESOLVE THIS MEANS I WILL LEDGE CASE IN CUSTOMER COURT REGARDING THIS. I HAVE MY EXAMS TOMORROW AND THEY WASTED MORE THAN AN HOUR OF MINE.
I WONT CALL NEXT TIME I WILL JUST GO TO COURT.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dell India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    3043
    Pending
    0
    Resolved
    773
    Dell India Phone
    +91 80 2506 8026
    Dell India Address
    No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071
    View all Dell India contact information