[Resolved]  Dell — Regarding wrong product delivery(mismatch in quotation)

Address:

Vellore, Tamil Nadu

I bought a DELL laptop before 4 months[protected].I received the product for the quotation number 24125839.My order details are mentioned below.The quotation which i gave initially is changed without my knowledge. I already informed this issue through mail to Sales Person ( Mr.Himanshu soni ). But, I dint get any response for those mail yet. I dint expect this from DELL. The screen resolution given in the order confirmation letter and final invoice is not as same in the quotation. I paid extra money for upgrading from [15.6 " (720p) WLED (1366x768) Display with TrueLife(TM)] to [15.6 " Full HD(1080p)WLED (1920 x 1080)Display with TrueLife].Now my quotation is changed to (720p) WLED (1366 x 768) Display. I dint get even a single response from DELL.They dint even provided any compensation for me.Kindly take this into your serious attention and make the needful as soon as possible.

Customer No.[protected]
Quotation No. 24125839
Dell Order No:[protected]
Booking Reference:[protected]
Service Tag: 4QKW6BS