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I purchased dell because of its service but they are fail to provid that. Then why people should buy dell.
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DELL VOSTRO 1015 LAPTOP — No listening of my problem
I bought dell laptop on 29 january 2010, so its warranty was expired on 29 jan 2011, I have bill also. I got some problem on laptop, I complain regarding this on 12 january 2011. They listen and assured me to replace the part. Regarding problem I was in touch with mails with tech support officer. But it was more than 1 and half month, there was no reply from that tech support officer. I have all mail records also. But now dell are saying the warranty date is expired, now no replacement would be done. They told me that Why I didnt call them. But as I said earlier i was in touch with mail.